[Hiring] Ops Continuous Improvement Project Manager @RxBenefits, Inc.

Role Description

RxBenefits is hiring! The Operations Continuous Improvement Project Manager is uniquely positioned to ensure the success of people, projects, and processes to deliver upon and exceed client expectations. The Project Manager role will work cross functionally to lead, improve, and execute projects with Operational impact to clients, members, and cross-functional departments. Each project must include measurable outcomes, allowing us to scale our business and improve client satisfaction. The ability to identify measure outcomes to align with scaling our business and processes is key. This role will also collaborate across business units to successfully implement changes which may be driven by internal process/product changes, client expectations, internal data/feedback, PBM partners, and/or regulatory/compliance requirements. The successful candidate will be a proactive, organized, and innovative individual capable of directing and improving our business processes. This candidate will understand data and have the ability to understand trends, establish an informed opinion on best path forward.

• Adhere to project management disciplines and standards related artifacts (i.e. project plans, issue/risk logs, status reports, meeting materials, decision & change logs, impact and stakeholder analysis and more).
• Coordinate and lead internal resources project team for streamlined execution of projects.
• Develop a detailed project plan to track progress.
• Perform root cause analysis on identified problems.
• Assist in the development of communication and change management plans.
• Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Ensure resource availability and allocation.
• Manage a collection of projects within a portfolio working closely with internal and external stakeholders to ensure success.
• Manage projects independently and escalate issues to management as appropriate.
• Measure and report project performance using appropriate systems, tools and techniques.
• Prepare project level status reports and other management reporting demonstrating the progress, schedule, scope, risks, and change management for the assigned portfolio.
• Provide oversight to other project managers and with stakeholders executing within the assigned portfolio, ensuring project adherence to lifecycle guidelines and processes.
• Work closely with cross-functional Project Management teams, Product leaders and senior stakeholders throughout the organization.

Qualifications

• Bachelor’s degree required.
• 5+ years of experience in operations, processes, or improvement roles.
• 2+ years of experience pharmacy benefits or related industry.
• Six Sigma yellow belt certification required within one year of start date.
• Working proficiency of company standard MS Windows and associated office productivity software tools (Word, Excel, PowerPoint, Visio) required.
• Proven ability to autonomously lead, counsel, influence and find compromise solutions and motivate diverse project teams.
• Proven history of utilizing continuous improvement philosophy, tools and techniques to drive significant and quantifiable efficiency improvement projects.
• Solid organizational skills including attention to detail and multi-tasking skills.
• A high level of curiosity, passion for learning, and passion to help others be successful.
• Excellent written and verbal communication skills.

Requirements

• Smartsheet or project management system/tool experience preferred.

Benefits

• Remote first work environment.
• Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members.
• Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision).
• Additional buy-up options for Short- and Long-Term Disability and Life Insurance.
• 401(k) with an employer match up to 3.5% available after 60 days.
• Community Service Day to give back and support what you love in your community.
• 10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like.
• Reimbursements for high-speed internet, we’ll send you a computer and monitors to help you do your best work.
• Tuition Reimbursement for accredited degree programs.
• Paid New Parent Leave that can be used for adoption or birth.
• Pet insurance to protect your furbabies.
• A robust mental health benefit and EAP service through Spring Health to support you when you need it most.