[Hiring] Operations Manager @NEAR Foundation

Role Description

The House of Stake (HoS) is the decentralized, token-based governance body within the NEAR ecosystem, operating at the intersection of governance, legal structure, funding flows, and stakeholder coordination. As HoS evolves in scope and operational complexity, we need a dedicated Operations Manager, hired by the House of Stake Foundation, to establish independent operations capacities, and ensure structural rigor, documentation integrity, payment execution reliability, and full operational visibility across initiatives. This is not a generic ops role; it is governance-critical infrastructure.

What You’ll Do

• Ensure all documentation and contracts are complete and accessible
• Execute and track payments reliably
• Maintain operational oversight across HoS initiatives
• Create structured, audit-ready systems
• Enable Governance leadership to focus on strategy rather than administration

The HoS Operations Manager will be responsible for:

• Operational integrity, documentation completeness, payment execution, and governance process reliability.
• Acting as the connective tissue between:
• HoS Foundation
• HoS Governance, and Head of Governance
• NEAR Foundation Legal
• NEAR Foundation Finance
• External stakeholders

A. Documentation & Contract Oversight

• Ensure all contracts, amendments, and supporting documents are properly executed and stored
• Maintain a centralized contract tracker
• Track approval workflows and ensure no agreements proceed without required sign-offs
• Ensure documentation is audit-ready and systematically organized
• Coordinate closely with Legal on contract lifecycle

B. Payment Execution & Financial Coordination

• Prepare and execute (crypto and FIAT) payment requests
• Ensure documentation and approvals are complete before payment processing
• Track payment status and reconcile commitments
• Maintain budget visibility across HoS activities
• Coordinate with Finance to ensure timely execution

C. Operational Tracking & Visibility

• Maintain a live overview of all HoS initiatives and commitments
• Track milestones, dependencies, and execution risks
• Flag delays, compliance gaps, or missing documentation
• Develop lightweight reporting dashboards for leadership

D. Process Design & Systems

• Design scalable operational workflows
• Create clarity around handoffs between Governance, Legal, and Finance
• Introduce structured templates and standards
• Reduce operational ambiguity and institutional risk

Qualifications

• 5+ years in operations, legal ops, program management, or similar
• Experience coordinating with Legal and Finance teams
• Experience managing contracts and documentation workflows
• Strong organizational and tracking skills
• High risk awareness and attention to detail
• Experience building or formalizing operational systems

Requirements

• Operationally rigorous and detail-oriented
• Comfortable operating in governance- and legal-heavy environments
• Highly structured and process-driven
• Proactive and comfortable with ownership
• Calm under ambiguity and complexity
• Strong at cross-functional coordination

What Sets You Apart

• Experience working in regulated or compliance-heavy environments; experience in compliance and legal operations is a strong advantage
• Experience in foundations, DAOs, or Web3 ecosystems, preferably in the NEAR ecosystem
• Exposure to governance frameworks

Benefits

• ECOSYSTEM-FIRST: always put the health and success of the ecosystem above any individual's interest
• OPENNESS: operate transparently and consistently share knowledge to build open communities
• PRAGMATISM OVER PERFECTION: find the right solution not the ideal solution and beat dogmatism by openly considering all ideas
• MAKE IT FEEL SIMPLE: strive to make the complex feel simple so the technology is accessible to all
• GROW CONSTANTLY: learn, improve and fail productively so the project and community are always becoming more effective