[Hiring] Open Text Project Manager @American IT Systems

Role Description

We are seeking a highly organized and dynamic Open Text Project Manager to oversee multiple projects simultaneously within our fast-paced environment. The ideal candidate will have a proven track record in successfully managing and delivering complex IT projects, demonstrating exceptional organizational and communication skills. Experience in managing OpenText and Customer Communication management projects are a plus, it is nice to have and not mandatory.

• Manage multiple concurrent IT projects from inception through completion, ensuring project objectives are met on time and within budget.
• Develop detailed project plans, milestones, and deliverables, and adjust as needed to remain aligned with goals and timelines.
• Coordinate resources and tasks across multiple teams and departments, balancing competing demands to maintain efficient workflow.
• Proactively identify risks, issues, and roadblocks; implement effective solutions to minimize impact.
• Foster strong relationships with stakeholders through clear, timely, and focused communication.
• Lead regular project status meetings, ensuring all parties are aligned and informed.
• Maintain comprehensive documentation, keeping all project artifacts organized and up to date.
• Track project performance, analyze metrics, and report on progress to senior management.
• Drive continuous improvement by capturing lessons learned and implementing best practices across projects.

Qualifications

• Bachelor's degree in information technology, Computer Science, or a related field (master's degree or relevant certifications a plus).
• Exposure around Customer Communication Management (CCM) domain, great to have exposure with OT Exstream/Communications.
• 5+ years of experience successfully managing IT projects of varying size and complexity.
• Demonstrated ability to manage multiple projects in parallel with excellent organizational skills.
• Strong understanding of project management methodologies (Agile, Scrum, Waterfall, etc.).
• Exceptional verbal and written communication skills with the ability to convey technical and non-technical information clearly.
• Effective at leading cross-functional teams and managing stakeholder relationships.
• Proficient in project management tools such as Jira, Asana, Trello, or MS Project.
• Result-oriented, self-motivated, and able to thrive in a fast-paced environment.

Requirements

• PMP, PRINCE2, or Agile certification(s).
• Experience in software development or IT infrastructure environment.