[Hiring] Online Transformation Manager @Falmouth Careers

Role Description

We are seeking an Online Transformation Manager to join us at a pivotal moment as we scale Falmouth Online and Digital Learning. This is a high-impact role focused on driving the transformation of our online portfolio — turning ambition into delivery.

• Play a central role in the development and launch of new programmes.
• Strengthen existing provision.
• Embed the structures, processes, and ways of working needed to support sustainable growth.
• Bring together academic and professional teams, ensuring programmes are delivered to a high standard, on time, and at scale.
• Create a more efficient, resilient, and future-ready model for online education.

If you are highly organised, delivery-focused, and motivated by shaping how online learning operates at scale, this is an opportunity to make a significant institutional impact.

Qualifications

• Significant experience leading complex transformation or programme delivery initiatives, ideally within higher education or a digital learning environment.
• Demonstrable experience managing the full lifecycle of projects or programmes, from concept through to implementation and review.
• Strong knowledge of modern project management methodologies (such as Agile) and digital planning tools (such as JIRA).
• Proven ability to coordinate and lead multidisciplinary teams, delivering work on time and within budget.
• Experience of embedding governance, quality assurance, and structured processes across concurrent workstreams.
• Experience of line management and supporting the professional development of staff.
• Strong written and verbal communication skills, with the confidence to engage and influence a wide range of academic and professional stakeholders.

Requirements

• Comfortable working across academic and professional services teams.
• Ability to build strong relationships and influence at all levels.
• Strong project management skills.
• Confident, proactive leader committed to quality and continuous improvement.
• Belief in the power of digital education to transform lives.

Benefits

• Employer Pension Contribution up to 12%.
• 35 days + 8 days bank holiday.
• Relocation Assistance to 10% of salary.
• Annual salary increments (Until top of grade reached).
• Enhanced Maternity/Paternity Pay.
• Salary Sacrifice Car Scheme (Tusker).
• Salary Sacrifice Cycle Scheme.
• Salary Sacrifice Home & Tech Scheme.
• Life Assurance.

Company Description

Falmouth University welcomes and encourages job applications from people of all identities and backgrounds, particularly those under-represented and/or marginalised, as it is important we have a diverse range of candidates to consider.