[Hiring] Manager of Program Integrations @FreedomCare

Role Description

Join our team and make a positive impact on the lives of others! We are looking for a Program Intentions Manager for our National Expansion team. This is a remote role with 25% travel required based on needs.

The Manager supports National Expansion by managing execution, people, and delivery quality across research, program integration, and launch activities, ensuring states are prepared to operate effectively at launch. The Manager will lead, coach, and mentor a high performing team of licensing, program managers, and analysts to ensure successful state research and launches.

Every Day You Will:

• Manage team capacity, resources, and workload distribution to support multiple concurrent launches while maintaining high performance and morale.
• Ensure all program launches meet state and federal regulations, with a focus on maintaining the highest quality standards in service delivery.
• Support market research and regulatory analysis by ensuring high-quality inputs, documentation, and summaries are prepared for leadership review.
• Oversee and ensure execution of research, licensing, and operational readiness activities required for new state launches.
• Ensure research related to state guidelines and regulations is accurate, complete, and effectively synthesized for leadership decision-making.
• Collaborate with Operations, People, Projects, Financial Planning & Analysis, Product, and Technology teams to support execution, alignment, and delivery of expansion-related initiatives.
• Support translation of company and product strategies into clear execution guidance for Program Managers and Analysts.
• Continuously improve operational efficiency by collecting and analyzing data to gain quantitative and qualitative insights.
• Proactively engage stakeholders across different teams to identify and implement operational improvements, enhancements, and system customizations that meet business requirements.
• Implement appropriate change management practices in partnership with stakeholders and delivery work teams to accurately and timely reflect launch changes within the designed framework.
• Draft new and improve existing national expansion policies and processes.
• Review and understand key KPIs and financial indicators to support execution discussions and escalation to leadership as needed.
• Foster a team culture of growth, iterative improvement, and innovation – following FC’s core values.
• Ensure the consistency of reports, accountability, metrics, and a quality control system of both the patients and caregivers.
• Collaborate with legal on necessary compliance aspects of running this healthcare startup, including records of training and certifications for staff, and compliance with relevant state laws and regulations.
• Create and enforce policies and procedures that support our people doing great work, looking for ways to simplify and streamline, incorporating feedback from all levels to continually improve.
• Identify opportunities to improve processes and execution practices while maintaining consistency across state launches.

Qualifications

• Bachelor's Degree
• 5+ years of experience in operations management
• Experience managing project or program managers
• Demonstrated proven background and record of success at FreedomCare
• Proficiency in management functions, talent assessment, hiring, monitoring performance, team building, etc.
• Advanced proficiency in operational tactics
• Proven track record to influence others around them to bring out the best in them

Requirements

• Master's Degree (preferred)
• 7+ years experience in program management (preferred)
• Healthcare or HomeCare experience is a plus (preferred)
• PMP Certified or Six Sigma certified (preferred)

Benefits

• Competitive compensation
• Medical benefits
• Retirement plans
• Wellness programs
• Fun company events
• Ongoing learning opportunities to grow your career