[Hiring] Localization Project Manager @Smartling

Role Description

We're looking for a Localization Project Manager based in Ireland or the UK to join our Managed Services team. In this role, you'll own the end-to-end localization lifecycle for a portfolio of enterprise clients, serving as both their operational point of contact and a key contributor to how our team delivers value. This is a role for someone who brings real localization experience, thrives in a fast-paced, remote-first environment, and is energized by the challenge of balancing operational precision with strong client relationships.

• Serve as the operational point of contact for assigned clients, building trusted relationships and managing expectations around timelines and scope - liaising with internal teams to address quality and other cross-functional needs.
• Design and optimize localization workflows within Smartling's platform and client-preferred project management and content management tools, overseeing the end-to-end job lifecycle and tailoring configurations to each client's unique requirements.
• Solve problems both independently and collaboratively, bringing a solutions-first mindset to client challenges and internal roadblocks.
• Drive continuous process improvements - documenting best practices, identifying automation opportunities, and championing changes that increase efficiency across the team.

Qualifications

• 2+ years of experience in localization or translation project management, ideally within a managed services or agency environment.
• Solid understanding of localization file formats, content types, and CAT/TMS tooling.
• Strong client management skills: comfortable leading calls, navigating difficult conversations, and representing the team externally.
• Proficiency with project management and reporting tools (e.g., Jira, Asana, Google Sheets, Looker, or equivalent).
• Experience coordinating with cross-functional teams across engineering, QA, and vendor management.
• Excellent organizational and time management skills, with sharp attention to detail and the ability to manage competing priorities across time zones.
• Strong written and verbal communication skills.
• A home office setup conducive for working remotely, and the ability to work effectively as a remote team member.

Requirements

• Hands-on experience with Smartling or a comparable TMS platform (preferred but not required).
• Experience in a SaaS or platform-based localization environment (preferred but not required).
• Fluency or working proficiency in a second language (preferred but not required).
• Interest in language, technology, or global content strategy (preferred but not required).

Benefits

• Freedom 🏡 - we are remote-first.
• Growth - an opportunity to learn and advance your career.
• Wealth 💰 - we offer a competitive salary & pension matching.
• Wellness - company-sponsored Health plan & paid sick leave.
• Balance - flexible PTO + 10 bank holidays.
• Culture 🤝 - an energetic, value-driven, and fun culture and team spirit.
• Bonus - employee referral programs and Apple equipment.