[Hiring] LMS Administrator/Learning Project Manager @Engel & Völkers Americas

Role Description

This role serves as the ultimate bridge between learning strategy, technology, engineering, and program delivery, ensuring a seamless digital learner experience and building a scalable, future-proof infrastructure from the ground up. The role provides a great opportunity to make a meaningful impact by creating a stable, scalable online learning foundation and experience for our learners, fostering business growth and strong engagement.

Qualifications

• Minimum of 3 to 5 years of experience
• Bachelor's Degree
• Project Management certification (PMP, CAPM, Agile, Scrum, or equivalent)
• Experience with content authoring tools such as Articulate (Rise/Storyline), Scribe, or Elucidat
• Knowledge of Learning Pool and/or Headless LMS configurations

Requirements

• Act as the primary project manager for the LMS migration
• Partner with internal L&D teams, engineering, product groups, and external vendor implementation managers to turn architectural concepts into working systems
• Lead comprehensive content audits and export mapping; collaborate with department owners to determine which assets to migrate, archive, or replace
• Manage traditional learning technology projects from initiation through implementation, tracking scope, risks, timelines, milestones, and documentation
• Oversee user management and digital learning inventory, including course assignments, learning paths, certifications, and learning catalogs
• Provide tier-2/3 support to learners, managers, facilitators, and administrators across the organization
• Ensure data accuracy, compliance with organizational policies, and manage regular LMS upgrades and enhancement testing
• Build and maintain clear visual maps of the system architecture and workflows to ensure sustainable long-term governance
• Support the development of digital learning content, primarily video editing and microlearning content
• Serve as a technical translator between L&D and engineering, leveraging a comfortable understanding of APIs (REST/GraphQL), Webhooks, and Auth patterns
• Guide the implementation of modern tracking standards (xAPI, cmi5, and SCORM) to ensure granular, high-fidelity reporting
• Manage connections between the learning ecosystem and other core business platforms (HRIS, CRM, reporting platforms)
• Create and distribute LMS reports and executive dashboards monitoring completion rates, engagement, and compliance
• Support learning launches, communication campaigns, registration workflows, and training calendars
• Establish QA processes for both learning content functionality and system stability

Benefits

• Compensation will be $80k-100k annually