[Hiring] Lead Director, Program Management @CVS Health

Role Description

Aetna Better Health of Illinois is seeking a Lead Director, Program Management who will lead strategic healthcare initiatives that advance organizational priorities, strengthen provider partnerships, and improve healthcare outcomes. This role serves as a trusted advisor to executive leadership, working closely with senior leaders to drive enterprise-wide transformation efforts, execute complex cross-functional programs, and support key Medicaid and healthcare innovation initiatives. This Leader will influence decision-making, foster collaboration across stakeholders, and ensure successful delivery of high-impact strategic programs.

Roles & Responsibilities

• Lead strategic initiatives from planning through implementation, ensuring alignment with organizational goals, timelines, governance structures, and performance measures.
• Partner with executive leadership, providers, community organizations, and cross-functional teams to advance healthcare transformation, population health, health equity, and Medicaid-focused initiatives.
• Conduct complex analyses using SQL and multiple data sets to identify and drive actionable outcomes.
• Establish program governance, monitor risks and key performance indicators, and implement mitigation strategies to ensure successful outcomes.
• Develop executive-level presentations, recommendations, and communications that translate complex business challenges into actionable insights.
• Lead provider partnership initiatives and stakeholder engagement efforts that support value-based care, quality improvement, and organizational priorities.
• Lead, coach, and develop team members while fostering a culture of accountability, collaboration, and continuous improvement.

Qualifications

• 8+ years of experience in healthcare strategy, program management, business transformation, consulting, managed care, or a related field.
• 3+ years of experience leading and developing high-performing teams.
• Demonstrated success leading complex, cross-functional initiatives involving multiple stakeholders and organizational priorities.
• Strong proficiency in SQL and data analytics.
• Strong presentation skills with proven success summarizing complex initiatives to drive decision making.
• Experience working directly with senior executives and presenting strategic recommendations to leadership audiences.
• Strong relationship-building, collaboration, and influence skills with the ability to drive results in a matrixed environment.

Preferred Qualifications

• Experience supporting Medicaid managed care, Medicaid waiver programs, healthcare policy, or public-sector healthcare initiatives.
• Experience leading healthcare transformation, population health, health equity, provider engagement, or value-based care programs.
• Management consulting experience in healthcare or related industries.
• Experience developing executive communications, governance models, and strategic planning processes.

Education

• Bachelor's degree in Public Health or equivalent work experience.

Pay Range

The typical pay range for this role is: $100,000.00 - $231,540.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.
• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources, based on eligibility.

Company Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.