[Hiring] Junior Project Manager @OLIVER Agency - APAC

Role Description

We are seeking a detail-oriented and highly organised Junior Project Manager to coordinate translation and localisation projects with Lionbridge, Crawford and other approved suppliers. This coordination-focused role will support operational excellence across multiple markets by ensuring translation requests are complete and correctly briefed, tracking progress, managing supplier communication, and maintaining accurate documentation. The role requires strong attention to process, clear communication, and a proactive approach to issue resolution.

What you will be doing:

• Translation & localisation project coordination:
  • Receive and review translation briefs from internal stakeholders, ensuring clarity and completeness.
  • Verify all required source files, reference materials and context are provided before submission to suppliers.
  • Submit projects to Lionbridge, Crawford and other suppliers with accurate instructions, timelines and delivery expectations.
  • Track all translation jobs using internal project trackers and maintain up-to-date status records.
  • Monitor supplier turnaround times and follow up proactively to keep projects on schedule.
  • Ensure delivered translations meet format, scope and timeline requirements.
  • Escalate risks, delays or quality concerns to the Project Lead promptly.
  • Support quality checks to confirm that delivered files align with the original scope and stakeholder requirements.
• Supplier & stakeholder communication:
  • Serve as the primary day-to-day contact for internal teams and external translation suppliers.
  • Communicate project scope, timelines, requirements and revisions clearly and consistently.
  • Coordinate amendment rounds and ensure feedback is consolidated and communicated accurately to suppliers.
  • Maintain organised documentation of communication, approvals and project changes.
  • Help align expectations between internal project teams and localisation partners to ensure smooth execution.
• Project tracking & documentation:
  • Maintain accurate and up-to-date trackers for all Lionbridge and Crawford projects (scope, word count, languages, timelines, costs).
  • Record essential project details such as scope, word count, languages, timelines, and costs.
  • Support invoicing accuracy by validating that completed work matches the agreed scope.
  • Manage shared folder structures and uphold consistent version control practices.
  • Contribute to reporting on project volume, turnaround times and supplier performance when required.
• Process & compliance support:
  • Ensure translation workflows are executed in accordance with agreed client and OLIVER processes.
  • Assist in maintaining SOP documentation for localisation workflows.
  • Support the onboarding of new team members by training them on translation processes and tools.
  • Identify workflow gaps or inefficiencies and provide improvement recommendations to the Project Lead.

Qualifications

• Bachelor’s degree in Business Administration, Communications, or a related field.
• 1–3 years’ experience in project coordination, account coordination, operations support, or a similar role.
• Experience working with external vendors or suppliers is preferred.
• Familiarity with translation/localisation workflows is an advantage.
• Proven ability to support and manage multiple projects simultaneously.
• Proficient in Microsoft Excel (trackers, basic formulas, status reporting).
• Strong organisational, documentation, and recordkeeping skills.
• Confident in managing shared folders and maintaining version control.
• Familiarity with project management tools such as Smartsheet, Planner, or Microsoft Teams is beneficial.
• Exceptionally detail-oriented, organised, and process-driven.
• Demonstrates strong follow-through and consistently meets deadlines.
• Communicates clearly and professionally in writing.
• Maintains composure during high-pressure situations and prioritises tasks effectively.
• Proactively identifies risks and drives timely issue resolution.
• Collaborative team player who works effectively across departments and embraces change with enthusiasm, thoughtfulness, and a commitment to personal and team development.
• Highly motivated self-starter with an agile mindset, strong multitasking skills, and a continuous desire to grow within project management.
• Experience working in a marketing, agency, or regulated corporate environment.
• Passion for and inquisitive about AI and new technologies.
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical.

Benefits

• Equal opportunity employer committed to creating an inclusive working environment.
• Ambitious environmental goals around sustainability.
• Collectively work towards embedding sustainability into every department and through every stage of the project lifecycle.