IT Project/Program Manager @Diversified Services Network, Inc.
Project Management
Salary unspecified
Remote Location
๐Ÿ‡บ๐Ÿ‡ธ USA Only
Job Type full-time
Posted 5d ago

[Hiring] IT Project/Program Manager @Diversified Services Network, Inc.

5d ago - Diversified Services Network, Inc. is hiring a remote IT Project/Program Manager. ๐Ÿ’ธ Salary: unspecified ๐Ÿ“Location: USA

Role Description

Diversified Services Network, Inc. (DSN) is seeking a full-time IT Project/Program Manager to join our team in your choice of our Remote- Chicago, IL, Peoria, IL, Dallas, TX, Pheonix, AZ locations! We offer a remote work model, full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk!

As an IT Project/Program Manager on the team, you will:

  • Develop and maintain SharePoint content that supports program transparency, accessibility, and alignment.
  • Facilitate effective internal communications to ensure consistent information flow across the program.
  • Provide administrative and logistical support to the ERP program.

Job Responsibilities:

  • SharePoint Content Development:
    • Design, build and maintain intuitive SharePoint pages that centralize program documentation, updates, and resources.
    • Ensure seamless integration with other tools (e.g., Teams, Outlook, OneNote) to streamline workflows.
    • Maintain access controls and versioning to support secure and reliable content management.
  • Internal Communications:
    • Develop and distribute program-wide communications including process updates, new materials, and standard work.
    • Create job aids and visual content to drive understanding and adoption of PMO processes.
    • Coordinate messaging across workstreams to ensure alignment and reduce information silos.
    • Create onboarding and training materials for new team members.
  • Compliance & Process Alignment:
    • Audit and ensure adherence to relevant PMO policies and Caterpillar compliance standards.
    • Support rollout of new PMO processes by coordinating training and feedback loops.
  • Administrative Support:
    • Manage schedules, organize meetings, and prepare agendas and minutes.
    • Track team rosters and support onboarding logistics.

Qualifications

  • Bachelorโ€™s or Masterโ€™s degree preferred.
  • 5-7 years of experience in this capacity.
  • If no degree, a candidate with 10+ years of experience will be considered.

Requirements

  • SharePoint experience in designing, developing and managing site content (pages, integrations, folder structure, etc.)
  • Creating workflows with other MS tools (Power Automate experience).
  • Experience in documenting training materials and process guides and/or job aids.
  • Strong ability to enable change through communication, training and reinforcement of new processes, standards, and tools.
  • Microsoft 365 Suite proficiency.
  • Ability to leverage AI and emerging technologies to streamline and optimize PMO processes.
  • Confluence experience.
  • PMO/Project management experience.
  • Nice to haves: PowerBI, Azure DevOps, Miro.

Soft Skills

  • Excellent communication skills, written and verbal.
  • Ability to clearly convey complex information across diverse audiences.
  • Skilled in crafting concise, engaging communications and job aids.
  • Comfortable facilitating discussions and presenting updates to large cross-functional teams.
  • Heavy attention to detail.
  • Organizational Change Management.
  • Navigates ambiguity and adapts quickly to evolving program needs.
  • Facilitation skills.

Benefits

  • 401(k)
  • Dental insurance
  • Vision Insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid Holidays
Before You Apply
๏ธ
๐Ÿ‡บ๐Ÿ‡ธ Be aware of the location restriction for this remote position: USA Only
โ€ผ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
IT Project/Program Manager @Diversified Services Network, Inc.
Project Management
Salary unspecified
Remote Location
๐Ÿ‡บ๐Ÿ‡ธ USA Only
Job Type full-time
Posted 5d ago
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๏ธ
๐Ÿ‡บ๐Ÿ‡ธ Be aware of the location restriction for this remote position: USA Only
โ€ผ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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Sent Follow-Up โœ“
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