[Hiring] IT Project Manager @Hyland

Role Description

As an IT Project Manager at Hyland, you'll be a key enabler of team performance and delivery — guiding agile teams through best practices, removing obstacles, and fostering a culture of continuous improvement and collaboration. You'll facilitate meaningful conversations, drive alignment around shared goals, and help teams operate with clarity, focus, and purpose. This is a role for a servant leader who brings strong facilitation skills, a genuine curiosity for learning, and the ability to influence and motivate without formal authority in a dynamic, fast-paced environment.

• Guide teams in low-complexity environments to understand and follow basic agile principles, techniques, and software methodologies.
• Plan and facilitate meetings for decision making, idea generation, planning, continuous improvement, problem solving, and alignment.
• Lead continuous learning events and actively support team development and growth.
• Guide teams in self-organization, collaborating around goals and objectives, and optimizing the flow of value.
• Collaborate with and support other team-level leaders on backlog management, team performance, and the delivery of business value.
• Ensure the identification and removal of impediments using a network of peer relationships and formal channels.
• Effectively escalate when necessary and proactively reduce team distractions and outside interruptions.
• Promote continuous improvement throughout the software development lifecycle, leveraging metrics to identify and drive intentional change.
• Assist with internal and external communication to improve transparency across the organization.
• Identify and visualize dependencies impacting planned work.
• Apply a servant leader mindset to influence, motivate, and mobilize team members and business partners toward shared goals and objectives.

Qualifications

• Experience as an Agile practitioner with a first-level Scrum Master certification (PSM I or CSM).
• Strong understanding of agile principles, techniques, and software development methodologies.
• Strong critical thinking, problem-solving, conflict management, interpersonal, and negotiation skills.
• Demonstrated ability to operate at the highest level of integrity, professionalism, and forthrightness.
• Strong oral and written communication skills with a professional demeanor.
• Ability to interact with others with discretion and tact.
• Demonstrated ability to develop and use engaging, informative, and compelling presentation methodologies.
• Proven competence in team facilitation with the ability to apply a servant leader mindset.
• Strong collaborative skills applied successfully within a team and across other areas.
• Sharp, fast learner with intrinsic curiosity and strong business and technology acumen.
• Ability to teach and apply methodology concepts in a context-sensitive manner.

Requirements

• Experience guiding teams through self-organization, backlog management, and value delivery in a cross-functional or matrixed organizational environment.
• Demonstrated ability to identify, visualize, and manage dependencies impacting planned work.
• Experience effectively escalating impediments through both formal and informal channels.
• Experience leveraging metrics to promote continuous improvement throughout the software development lifecycle.
• Experience planning and facilitating continuous learning events, team retrospectives, and improvement workshops.
• Bachelor's degree or equivalent combination of education and experience sufficient to successfully perform the principal duties of the role.

Benefits

• Career development resources.
• Wellbeing programs.
• Innovation practices.
• Support for employee initiatives.
• Alignment of giving campaigns and programs to organizations important to employees.

Company Description

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve.