IT Project Manager @Managed Solution Llc

[Hiring] IT Project Manager @Managed Solution Llc

Mar 18, 2025 - Managed Solution Llc is hiring a remote IT Project Manager. đź’¸ Salary: $80,000 to $110,000 per year. đź“ŤLocation: USA.

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Role Description

As members of the Professional Services team, Project Managers work with clients, internal engineers, and our sales team to ensure that projects are delivered as scoped, on time, and at/under budget. They work to ensure a smooth project experience for all involved parties and are responsible for the following essential duties and responsibilities:

  • Manages client-facing projects that span the technology infrastructure spectrum and include application support and integration; migrations; hardware/software procurement; asset/licensing management; upgrades and implementations.
  • Oversees the full project cycle, from resourcing to client communications, to change orders and close-out, coordinating with clients points of contact and Managed Solution engineering/sales resources to ensure projects are delivered satisfactorily and in accordance with contracted work.
  • Utilizes ticketing/scheduling systems to assign resources and build project plan documents in accordance with best practice and company standards.
  • Leverages outstanding interpersonal communication skills to build relationships with internal staff and points of contact at the client site, including IT staff and members of upper management/C-suite teams.
  • Manages project cadence meetings, including kick-off calls, and acts as a main point of communication for clients during project work. Ensures project meetings have an effective agenda and the appropriate attendees. Writes and delivers timely and accurate meeting notes and schedules appropriate follow-up actions to facilitate project progress.
  • Determines and enforces project scope based on the executed statement of work. Identifies and escalates project risks related to resources, scope issues, implementation, and budget, working across departments and with the client to ensure resolution.
  • Manages project change order processes as necessary to obtain client authorization for changes in project scope and/or budget. Delivers updated contract documents using contract management tool, in coordination with management/sales, as needed.
  • Utilizes strong writing skills to build and deliver end user documentation and other written communications related to the project.
  • Delivers project retrospective and close-out activities including the documentation of lessons learned, client testimonials, etc. May help detail client work and feedback as appropriate in public-facing blogs or other written communiques.
  • Works with the Managed Solution sales team to identify additional opportunities to deliver services to provide value to the client.
  • Responsible for successful management of internal projects related to operational efficiency improvement and change management.
  • Maintains compliance with all company/client policies, including security policies and those related to client confidentiality.

Qualifications

  • Bachelor’s degree plus 3-5 years of Project Management experience, preferably within the IT services industry.
  • 1+ years of experience managing client projects at a consulting firm/systems integrator/MSP required.
  • PMP, SCRUM/Agile, and/or ITIL certifications strongly preferred.
  • Highly effective organization and time management with ability to deliver projects on time, at or under budget.
  • Demonstrated excellence in customer service with the ability to work/communicate with a broad range of individuals.
  • Exceptional (English) writing skills along with strong verbal and interpersonal skills are required.
  • Demonstrated ability to lead effective presentations to a broad range of business professionals, including C-level executives and technical managers.
  • Demonstrated ability to effectively lead a project team: delegating tasks, ensuring completion, scheduling meetings and deadlines; etc.
  • Demonstrated ability to communicate processes and information effectively, including the ability to inspire others to meet objectives and perform assigned tasks.
  • Demonstrated adaptability and flexibility to adjust quickly to changing priorities and conditions.
  • Demonstrated analytical skills and the ability to solve complex problems.
  • Must demonstrate high standards of excellence, personal and team accountability, and superior customer service.

Requirements

  • Fundamental understanding of IT principles (servers, networking, desktops, virtualization) is required.
  • Strong familiarity with the fundamentals of Microsoft products preferred, including working knowledge of the following:
    • Active Directory and Security/Identity Management
    • Exchange/Messaging
    • Cloud Products/Virtualization – Azure, Office365
    • Modern Workplace Suite – SharePoint, Viva, Teams, Power Platform
  • Strong proficiency with Microsoft Project Desktop highly desired.
  • Proficiency with contract/document management systems (PandaDoc highly preferred).
  • Proficiency with client management/resource-scheduling systems (Connectwise Manage strongly preferred).
  • Proficiency with Business Intelligence/Data Analytics toolsets (PowerBI, Cognition360).
  • Microsoft Modern Work Suite (Teams, OneNote, SharePoint, OneDrive, Excel, Outlook, PowerPoint, Viva, etc.).
  • Demonstrated ability to quickly develop proficiency on new tools and systems.

Benefits

  • Base Wage Range: $80,000 to $110,000 per year.
  • PTO – earn up to 10 days in year 1; 15 days in year 2; and 20 days in years 3+
  • 40 hours of Sick Time per calendar year.
  • 401k – Eligibility after 90 days; Managed Solution matches 50% of your first 6% in contributions, starting after 90 days.
  • Holidays – Managed Solution celebrates 7 paid holidays each year.
  • Plus, 1 Floating Holiday per Year… and 2 After 5 Years of Service!
  • Medical, Dental, Vision – Managed Solution pays 80% of the employee cost on the base plan + 15% of dependent costs on the base plan.
  • Telemedicine options: “see” a medical provider from anywhere, over the phone, 24/7.
  • $100K Life/AD&D policy provided for all employees, free of charge!
  • Employee Assistance Program – free financial consultation; counseling services; 24/7 traveler’s assistance; and more!
  • $80/Month Cell Phone + Internet Reimbursement.

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IT Project Manager @Managed Solution Llc
Project Management
Salary đź’¸ $80,000 to $110,000 per year
Remote Location
USA
Job Type full-time
Posted Mar 18, 2025
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