[Hiring] IT Program Manager @our team

Role Description

This program manager role is responsible for managing a large program/implementation initiative from scoping to completion; this program will have multiple inter-dependent projects in the lead-to-cash process chain for the SPX Cooling organization. This position will report to the Program leader (Director IT, Global Eng Systems) and can be remote but is ideally based out of Overland Park, KS with ability to work from home and/or in-office.

• Manage program with multiple projects throughout various stages of the project life cycle, and collaborate with across Business functions and Vendor resources to deliver expected outcomes.
• Prepare overall (integrated) program and project management plan(s) in conjunction with Program/Project Leads, Sponsor/Customer and report on outputs and progress against this plan.
• Identify project uncertainties, alternative resource plans, scope changes, and other risks and create containment and mitigation plans.
• Manage project scope to ensure that requirements are analyzed, documented and agreed and the impact of any change is formally assessed, evaluated and approved.
• Closely follow up on project deliverables and hold leads/contributors/stakeholders accountable to their commitments.
• Establish schedules and milestones and communicate across teams.
• Establish mappings (schedule, resources, deliverables) and track burn rates closely (deliverables completed vs spend to-date).
• Provide leadership to diagnose and overcome barriers to team/project progress, implementing mitigation strategies and contingency plans.
• Institute appropriate Steering and Operational Governance, and conduct both program and project phase stage-gate reviews with Project Management Office (PMO).
• Use data analysis and organization tools to both track project KPIs and discover impactful insights.
• Create and present reports to executive team members and stakeholders to support recommendations.
• Maintain program documentation and communicate project status, operations status and other work information on a periodic basis.
• Demonstrated experience and working knowledge of both Agile and Waterfall project management methodologies.
• Ability to adapt and apply appropriate project delivery approaches (Agile, Waterfall, or hybrid) based on project requirements and organizational needs.

Qualifications

• 8+ years’ experience with managing large programs that have multiple projects (both IT and business) with inter-dependencies.
• 8+ years of experience leading, managing and rolling out changes in business processes and systems.
• Experience cultivating relationships with people across functions and business units.
• Strong communication skills.
• Demonstrated experience and working knowledge of both Agile and Waterfall project management methodologies.
• Ability to adapt and apply appropriate project delivery approaches (Agile, Waterfall, or hybrid) based on project requirements and organizational needs.

Requirements

• Bachelor’s degree (preferred).
• Experience working with industrial equipment manufacturers in a commercial, manufacturing and/or engineering business function.
• Strong communication skills, both verbal and written.
• Strong IT program and project management skills with ability to interact with various stakeholder audiences and hold them accountable to their project schedule and deliverable commitments.
• Experience managing projects around one or more front-end processes and related IT systems:
• Processes: Leads, Opportunities, Quotes, Estimates, Orders, Master data, Order fulfilment, Invoicing, Billing, SOX and Security compliance.
• Supporting Systems: CRM, CPQ, Product sizing/selectors, Commerce portals and ERP.
• Experience with projects involving cloud web apps and integration.
• Experience managing boards, deliverables in Atlassian JIRA, correlating with schedules in MS Project or similar tool.
• Project Management Certification (SAFE preferred and/or PMP) is a plus.
• Experience working with a Configure Price Quote (CPQ), Portals or Customer Relationship Management (CRM) systems and ERP SAP ECC 6.0 or above is a plus.

Benefits

• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave.
• Competitive health insurance plans and 401(k) match, with benefits starting day one.
• Competitive and performance-based compensation packages and bonus plans.
• Educational assistance, leadership development programs, and recognition programs.