[Hiring] International Project Manager @RainFocus

Role Description

Strong project management is a key element of client success at RainFocus. Our Project Managers are the driving force behind complex, multi-stakeholder event technology implementations — owning client relationships, leading cross-functional project teams, and ensuring every engagement moves forward with clarity and momentum.

This is a pure project management role. You will not be responsible for any platform configuration or technical build work — that is handled by your team of dedicated solution consultants and architects. Your focus is entirely on leadership: managing timelines and risks, building strong client relationships, aligning stakeholders, and driving successful outcomes across a portfolio of concurrent projects.

Our clients are sophisticated, high-touch, and deeply invested in their events. That means you will be in daily communication across multiple channels, navigating scope conversations, managing competing priorities, and keeping complex projects on track even when requirements shift. It also means this work is genuinely meaningful — you will own the client relationship and see the direct impact of your leadership at every event.

Our Project Managers typically manage multiple client engagements simultaneously, with project cycles averaging 9–12 months. You will also take on projects mid-lifecycle as part of normal portfolio management — experience navigating mid-flight transitions is a strong asset.

This remote role can be located anywhere in the United States. Average travel is up to 15%, averaging 5–7 days per trip. Travel primarily involves being onsite at client events, which may include weekends, as well as post-event reviews and client-driven meetings.

Qualifications

• 4+ years of project management experience, with demonstrated success managing complex, multi-stakeholder projects with long implementation cycles
• Experience in project managing software implementations
• Proven experience in a client-facing project management role
• Experience managing multiple concurrent projects or client engagements simultaneously
• Proficiency with project management tools; experience with Jira is a plus
• Strong written and verbal communication skills, including experience presenting to executive-level stakeholders
• Excellent interpersonal, organizational, analytical, and follow-up skills
• Working knowledge of Google Workspace and Microsoft Office suite
• Highly self-motivated with strong ownership mentality and consistent follow-through
• Highly detail oriented with proven ability to document systems and processes

Requirements

• Planning
  • Align with clients on key project milestones and maintain accountability to agreed timelines
  • Build and maintain detailed project plans across a concurrent portfolio of client engagements
  • Identify and manage dependencies, risks, and priorities across multiple work streams
  • Coordinate internal teams to remove obstacles and keep deliverables on track
  • Participate in pre-sales planning as a member of client account teams
  • Identify and engage appropriate resources across client and RainFocus teams
• Client Communication & Relationship Management
  • Serve as the primary point of contact for clients throughout the project lifecycle
  • Communicate formal weekly status updates to client and RainFocus stakeholders
  • Communicate with event steering teams and executive-level committees
  • Facilitate workshops with clients, solution consultants, and architects to capture requirements and define action plans
  • Manage scope conversations directly with clients, including presenting and negotiating change orders
  • Solicit feedback from clients and team members to drive prioritization
  • Coordinate post-event reviews between client and RainFocus account team
  • Surface decision points and escalations to stakeholders to remove obstacles
• Change Management
  • Provide change management support for first-year event clients
  • Ensure necessary training is provided to clients and partners to support effective adoption of new processes and technology
  • Identify impacts to roles and responsibilities within client teams and escalate resource constraints where needed
• Project Controls
  • Follow and deliver projects leveraging RainFocus best practice implementation process
  • Manage expectations, scope, and priorities of implementation
  • Ensure that all project artifacts are captured and maintained
  • Monitor and manage project financial performance against targets

Benefits

• Competitive salaries
• Competitive benefits
• 401k
• Generous PTO
• Countless team building activities