[Hiring] Innovation Program Manager @InComm Payments

Role Description

As an Innovation Program Manager, you will support the execution and governance of innovation as well as an owner services portfolio of initiatives across multiple companies and business types. This role works closely with cross-functional committees, IT, product teams, business stakeholders, and external partners to coordinate program activities, manage assets, support project delivery, and contribute to product and solution analysis. The position is well-suited for a professional with 3-5 years’ experience seeking exposure to innovation programs, technology delivery, and enterprise operations.

• Coordinate innovation and owner services portfolio program activities across cross-functional committees, ensuring timely preparation, documentation, and follow-up on action items.
• Manage and organize program assets including presentations, intake forms, business cases, roadmaps, and proof-of-concept (POC) documentation.
• Support the delivery of multiple concurrent owner services portfolio and innovation projects by maintaining schedules, dependencies, risks, and status reporting.
• Assist with product and solution analysis by gathering requirements, documenting use cases, and supporting the evaluation of technology initiatives.
• Maintain intake and prioritization workflows for committee review requests, POCs, and pilot projects.
• Prepare executive-ready materials such as status reports, dashboards, and summaries for steering committees and leadership reviews.
• Track program metrics including committee vote results, POC outcomes, pilot results, and project value indicators.
• Facilitate clear and detailed communication and coordination between IT, product, security, vendors, and business stakeholders to support innovation delivery.
• Support client and partner coordination activities, including meeting logistics, demo preparation, and evaluation notes.
• Conduct lightweight product and market research to support feasibility assessments and recommendations.
• Document user needs, problem statements, success criteria, and outcomes for innovation initiatives.
• Contribute to continuous improvement of owner services portfolio and innovation processes, templates, and governance standards through retrospectives, surveys, and other feedback mechanisms.

Qualifications

• Bachelor’s degree in Information Systems, Business, Technology, or a related field (or equivalent experience).
• 3 – 5 years of real-world IT program management experience.
• Strong organizational and communication skills at all levels including executives with attention to detail.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Proficiency with Microsoft Office or similar productivity tools (PowerPoint, Excel, Word).

Requirements

• Exposure to project management and product analysis coursework including PMP, CPM, or PSM certifications.
• Familiarity with Agile, Lean, or innovation frameworks.
• Interest in emerging technologies, digital products, or enterprise innovation.

Benefits

• This position is eligible for the Employee Referral Bonus Program-Tier 2.