[Hiring] Implementation Project Manager @Marlabs

Role Description

As an Implementation Project Manager – Payments & PCI, you will lead the end-to-end implementation of a new enterprise software solution within a healthcare technology environment. You will coordinate business, technology, vendor, and cross-functional teams to ensure successful delivery while maintaining a strong focus on financial and payment-processing requirements and PCI compliance. The ideal candidate brings proven software implementation leadership, strong experience delivering financial or payments-related technology projects, and a solid understanding of PCI requirements and controls.

Day-to-Day

• Lead the end-to-end implementation of a new enterprise software solution, managing the project from planning and requirements through testing, deployment, and implementation readiness.
• Develop and maintain project plans, milestones, dependencies, risks, issues, resources, and delivery timelines while driving accountability across project teams.
• Partner with Finance, Payments, Technology, Security, business stakeholders, and vendors to define requirements and ensure successful implementation outcomes.
• Ensure payment-related workflows, integrations, and implementation activities align with PCI compliance requirements and applicable security controls.
• Coordinate system integration, testing, UAT, issue resolution, cutover, and go-live readiness activities across business and technical teams.
• Facilitate project governance, stakeholder meetings, status reporting, risk escalation, and decision-making while clearly communicating progress to leadership.
• Proactively identify implementation risks, dependencies, and gaps and drive timely resolution to keep the project on schedule.
• Coordinate effectively across geographically distributed teams and maintain delivery momentum within a fast-paced, time-sensitive implementation.

Qualifications

• 5+ years of Project Management, Implementation Management, or Technology Delivery experience, with proven ownership of complex enterprise software implementations.
• Strong experience managing financial technology or payment-processing projects, including payment workflows, integrations, transaction processing, or related financial systems.
• Strong working knowledge of PCI compliance, with experience incorporating PCI requirements, security controls, and compliance considerations into technology implementations.
• Proven experience managing end-to-end software implementation lifecycles, including planning, requirements, integrations, testing/UAT, cutover, go-live, risk management, and stakeholder communication.
• Strong experience coordinating cross-functional business, technical, security, vendor, and executive stakeholders, with the ability to independently drive decisions and issue resolution.
• Excellent project governance, communication, organizational, and problem-solving skills, with experience working remotely across multiple teams and time zones; healthcare technology experience is advantageous.