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Project Management
Head of Operations
@Aerolab
[Hiring] Head of Operations @Aerolab
Mar 08, 2025 - Aerolab is hiring a remote Head of Operations. 💸 Salary: unspecified. 📍Location: Argentina.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role leads our Project Management team, ensuring the quality, efficiency, and scalability of our digital projects. This role is essential in driving operational excellence and continuous improvement, impacting both client experience and business profitability.
- Guide and develop the Project Management team, ensuring their growth and performance.
- Conduct 1:1 meetings with direct reports, oversee project reviews, and manage the professional development program for the team.
- Organize team-building activities and foster team engagement.
- Manage the recruitment and promotion process for new PMs, in coordination with the COO.
- Define team strategy and structure alongside the COO.
- Ensure projects meet deadlines, quality standards, and profitability targets.
- Oversee planning and execution, stepping in for critical projects when needed.
- Participate in pre-KO and KO meetings to ensure smooth client and project onboarding and guide teams toward effective planning.
- Optimize resource allocation and workflow processes.
- Lead initiatives to improve project management and operational efficiency.
- Monitor key metrics and KPIs to identify optimization opportunities.
- Oversee audits and quality certifications (ISO).
- Conduct 1:1 meetings with key account clients to ensure alignment and project success.
- Ensure the PM team maintains strategic communication with clients.
- Supervise client satisfaction and align expectations with project execution.
- Ensure clear and effective communication with Directors, CEOs, and key stakeholders.
Qualifications
- 5+ years in Project Management, with experience in digital agencies or digital products.
- Proven experience leading teams, mentoring, and optimizing processes.
- Advanced English proficiency (fluent communication with US clients).
- Strong strategic leadership, ability to set priorities and improve operations.
- Experience with audits and certifications (ISO or others).
- Familiarity with project management tools and strategic planning.
Company Description
Aerolab is a member of SoDA, a global network of leading digital agencies.
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| 📍 | Be aware of the location restriction for this remote position: Argentina |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Project Management
Project Management
|
Salary
💸
unspecified
|
Remote
Location
Argentina
|
|
Job Type
full-time
|
Posted
Mar 08, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Argentina |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
