[Hiring] Head of Delivery @Offshorly

Role Description

This is a remote position. Remote Job (Philippines-based preferred)

We are looking for a Head of Delivery to own the operational backbone of how Offshorly delivers work across a portfolio of global clients:

• Quality standards
• Playbooks
• Team optimization
• Mentoring across Project Managers and delivery teams

This is both a strategic and tactical role, with real input into how the delivery model evolves as CAST matures. You'll have real autonomy in how you run delivery, not oversight for its own sake.

Ideal for someone who loves bringing structure, solving delivery blockers, and keeping people moving forward.

Client account ownership is a secondary, not primary, expectation for this role.

Qualifications

• Minimum 5+ years in delivery management, project management, or digital operations.
• Experience managing remote cross-functional digital teams (Developers, PMs, QA, Designers).
• Strong understanding of Agile / hybrid delivery practices.
• A mentoring track record, not just management.
• Someone motivated by shaping delivery strategy alongside running it day to day.
• Comfortable with autonomy, measured on outcomes rather than close oversight.
• A proactive, can-do attitude to everyday problem solving.
• Calm under pressure, proactive in finding solutions.
• Bonus: experience with AI-native or AI-augmented delivery models.
• Bonus: account management or client-facing experience (this is not required, but genuinely valued).

Requirements

• Own delivery quality and standards across all client projects and CAST units.
• Coordinate with delivery teams to keep resources aligned across client projects and business goals.
• Set and track business OKRs tied to delivery, productivity, and quality.
• Mentor Project Managers and Team Leads, including performance reviews.
• Build and evolve delivery playbooks.
• Contribute to shaping delivery strategy as CAST matures.
• Partner with AI Team leadership on playbook and orchestration rollout.
• Internal alignment with PMs to stay across delivery status and client needs.
• External client management touchpoints (monthly and/or quarterly).
• Build working relationships with clients, partnering with leadership on the bigger picture.

Benefits

• Ownership of how Offshorly delivers, at a moment where that model is actively being redefined.
• A genuine voice in shaping delivery strategy as the business evolves.
• Real autonomy to run delivery your way, we care about outcomes.
• A people-first culture that values growth, ownership, and contribution.
• Structured career support and advanced AI training.
• Bonuses and very competitive salary.
• Direct partnership with the executive leadership team on the next chapter of the business.