[Hiring] FSP Manager, Clinical Operations @Thermo Fisher Scientific

Role Description

Join Us as a Manager Clinical Admin – Make an Impact at the Forefront of Innovation. As part of our expert team, you’ll have the opportunity to ensure operational excellence that makes a real difference in organizational performance. As a Manager Clinical Admin, you will oversee the daily line management responsibilities of your assigned team.

• Serve as a positive leadership and professional role model for all clinical administration staff.
• Provide direct coaching and development support to your operational teams.
• Responsible for effective resourcing, alignment, training, and ongoing professional and technical development for all clinical administration staff.
• Collaborate with clinical operations senior management and executive staff on strategic planning and business development as required.
• Focus on the line and performance management of team members.
• Act as a point-of-escalation regarding performance concerns and training needs to ensure adherence to PPD SOPs and WPDs.
• Work in collaboration with the leadership team for resourcing needs.

What You’ll Do:

• Lead the day-to-day management of multiple clinical administration team members providing direct coaching and development support to assigned staff.
• Oversee resourcing, alignment, training, and ongoing professional development for assigned division or office.
• Ensure all Clinical Administration initiatives are implemented to ensure efficiency in proposed processes, consistency in execution, and quality output.
• Analyze performance metrics and provide feedback to team as appropriate to enhance individual and team performance.
• Develop and implement Working Practice Documents (WPDs) and Standard Operating Procedures (SOPs), as necessary.
• Develop and implement training processes for clinical administration and clinical staff.
• Implement project-specific training activities for research staff, including mentoring of new team members including other Clinical Managers.
• Perform any other duties and projects as assigned by PPD management.

Qualifications

• Bachelor's degree or equivalent and relevant formal academic/vocational qualification.
• Significant clinical research experience (comparable to 5+ years) including remote and clinical monitoring and experience in all phases of study life cycle, including start-up, interim, and close-out.
• 1+ year of leadership responsibility.
• In some cases, an equivalency, consisting of a combination of appropriate education, training, and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Requirements

• Advanced knowledge of ICH GCP, applicable regulations, and PPD/Client procedural documents.
• Advanced knowledge in all phases of clinical trials, specifically study start-up, study maintenance, and study close-out.
• Advanced skills in managing, motivating, and mentoring staff.
• Ability to analyze and manage clinical administration portion of Business Development bids and contracts for multiple studies within specific division(s)/office(s).
• Strong knowledge of budgets, projects, and metrics.
• Ability to handle multiple tasks simultaneously, to meet rigorous timelines, and to work effectively in stressful situations.
• Excellent organization skills and strong attention to detail.
• Excellent communication and interpersonal skills.
• Ability to travel if required.

Working Conditions and Environment

• Work is performed in an office and/or a clinical environment with exposure to electrical office equipment.
• Exposure to biological fluids with potential exposure to infectious organisms.
• Travel varies (more for some individuals), which includes frequent drives to site locations and domestic travel and rare international travel where applicable.
• Personal protective equipment required such as protective eyewear, garments, and gloves in some instances.
• Exposure to fluctuating and/or extreme temperatures on rare occasions.

Benefits

• When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence.
• You’ll work in an environment where collaboration and development are part of the everyday experience—and where your contributions truly make a difference.