[Hiring] Event and Operations Manager @GO-Global Outsourcing Inc

Role Description

The Event & Operations Manager supports the Field Sales Team for a major hotel company by coordinating key in‑person events, managing virtual engagement initiatives, and providing operational and administrative support. This role requires strong organizational skills, excellent communication, and the ability to manage multiple projects in a fast‑paced, international environment.

• Plan and execute major in‑person events (e.g., City Hubs, International Weeks, etc.), including budgeting, vendor coordination, logistics, and onsite support.
• Build and maintain a database of venues, vendors, and contacts.
• Ensure smooth event setup, execution, and post‑event follow‑up.
• Coordinate virtual engagement activities tailored by region and aligned with global Field Sales initiatives.
• Partner with stakeholders to collect content and secure marketing approvals.
• Track and evaluate the effectiveness of virtual sessions.
• Provide administrative and operational support in partnership with the Operations Manager.
• Enter event data to track the team’s efforts in supporting hotel commercial needs.
• Support Discovery Days registrations, surveys, and post‑event reporting.
• Assist with internal communications tasks (e.g., cards for birthdays, anniversaries, holidays).
• Support ad‑hoc presentations and event reporting.

Qualifications

• Proven ability to plan, coordinate, and execute events from concept through completion.
• Experience managing event budgets and negotiating with vendors.
• Strong organizational and multitasking skills with the ability to meet tight deadlines.
• Ability to evaluate event success using KPIs and participant feedback.
• Resourceful and able to handle last‑minute changes or challenges.
• Flexible approach to working hours with willingness to support ad‑hoc duties as needed.
• Proficient in Microsoft Outlook, Word, Excel, PowerPoint, Teams, WebEx, Zoom.
• Experience with Salesforce and MicroStrategy preferred.
• Professional appearance and manner.
• Hospitality or travel industry experience preferred.
• Excellent oral and written communication skills with business‑level proficiency in English.
• Current residence in the UK/EU preferred.
• Ability to travel up to 20% of the time.

Benefits

• 23 days of paid holiday
• Mobile phone allowance