[Hiring] Enterprise Change, Configuration, and Asset Manager @TekSynap

Role Description

Manages change management process in accordance with TekSynap BMS 7.04.0, ITIL change management practices, Air Force TO 00‑33A‑1100, and all applicable Communications Squadron workflows.

• Ensures that all changes are properly classified, documented, assessed, coordinated, approved, scheduled, and closed using required criteria, including impact, risk, urgency, priority, configuration of items, test plans, and roll-back plans.
• Oversees the Forward Schedule of Changes and ensures all requested or scheduled Authorized Service Interruptions are coordinated and approved through MCCC and AMAC as required by AF enterprise processes.
• Deconflicts change activity across bases and functional teams and ensures alignment with enterprise‑level, MAJCOM‑level, and local CS approval paths.
• Validates completeness and accuracy of all change requests, enforces required documentation standards, and ensures compliance with BMS reporting, audit, and quality requirements.
• Establishes or refines Communications Squadron workflows when gaps exist or when assistance is requested.
• Provides daily SITREPs to the Program Manager for all High or Critical changes and submits weekly reports summarizing change metrics, processing performance, risks, delays, and any support needed from leadership.
• Ensures post‑implementation reviews and required documentation are completed prior to closure in alignment with AF TO 00‑33A‑1100 closure and review procedures.
• Establishes, maintains, and controls Configuration Baseline(s) in the designated Change Management Database (CMDB).

Qualifications

• 5 years of experience
• Must have an active Secret clearance
• Enterprise change, configuration, and baseline management
• ITIL-aligned change control, impact/risk/urgency/priority assessment, scheduling, approval, and closure
• Configuration-item and asset tracking within a CMDB
• Development and control of implementation, test, rollback, and post-implementation-review records
• Coordination of Authorized Service Interruptions, maintenance windows, and operational dependencies
• Technical documentation, process development, auditability, and metrics/reporting
• Ability to coordinate Government, Communications Squadron, engineering, cybersecurity, and deployment stakeholders

Requirements

• DoD/Air Force change-management experience, including TO 00-33A-1100 familiarity
• Experience with enterprise CMDB/service-management platforms
• MCCC/AMAC or comparable enterprise change-approval processes
• Training and workflow-development experience
• Experience supporting RMF, STIG, CMMC, ISO, or other compliance-driven configuration controls
• Multi-site modernization and high-tempo deployment change coordination

Benefits

• Competitive benefits package including health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time, and holidays.

Company Description

We are seeking a Enterprise Change, Configuration, and Asset Manager (ECCAM) to join our team supporting US Air Force Air Mobility Command base infrastructure modernization.

TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well-planned information management environment.

“Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.