[Hiring] Email Operations Manager @Well Copy

Role Description

This role provides backend support to senior strategists, essentially acting as a project manager to ensure tracking and delivery of operational items and alignment with strategic vision from the senior.

• Track delivery of all items related to email (copy, design, Klaviyo set up) and assist the QA process.
• Write copy for brands that you work with while also making revisions, aligning on their brand & brand voice, and make edits within Figma to push for approvals.
• Liaise with internal team members on said deliverables to track progress & keep projects always moving forward & on track.
• Provide progress reporting to the senior strategist and clients on a regular basis.
• Ensure compliance with SOPs in all stages of email development.

Qualifications

• A background in Project Management within a marketing agency setting, with email marketing being strongly preferred.
• Experience inside of Klaviyo as an end user or as a contributor.
• Preferred: exposure to copywriting/design in an email marketing setting.
• Project management certs are a big plus.

Requirements

• Project Management experience.
• Email marketing experience.
• Klaviyo experience.
• Exposure to copywriting/design.
• Project management certifications.

Company Description

Email Operations Managers at Well Copy act as a vital support link between senior strategists managing around 8-14 ecom brands and their operational pods. All while ensuring that there’s a steady flow of delivery and maintaining our agency standards. Their mission can be summarized in two words: operational excellence.