[Hiring] Director, Strategy Services Delivery @Nordic Healthcare Group (NHG)

Role Description

The Director, Strategy Services Delivery leads strategy, cyber, and governance engagements for healthcare provider organizations. Engagements are designed to be decision-led and outcome-oriented. The incumbent will facilitate executive working sessions, translate complex inputs into crisp decision packages, and deliver reusable governance and operating-model artifacts that clients can run without ongoing consulting dependency.

This is a delivery-first role with pre-sales support. The Director is expected to lead engagements end-to-end, while maintaining tight stakeholder cadence, decision discipline, and executive-ready quality. This is a build-stage role where hands-on delivery leadership is expected as the practice scales; as the team and portfolio grow, the Director will take on broader responsibility for client development, practice operations, and team leadership.

Accountable for engagement-level client relationship management and delivery outcomes for assigned SOWs, including stakeholder cadence, decision forums, and acceptance of final deliverables.

Key Areas of Engagement:

• Strategy Service Delivery: strategy development and planning, options analysis, business casing, and tactical planning.
• IT Performance/Management: governance model development and deployment, stakeholder engagement, shared services, sourcing strategies, financial management, and staffing structure.
• Performance and Operational Excellence: operational assessment, operating model development, benefits evaluation and value realization, and dashboard and KPI development.
• Security risk assessments: compliance assessments focused on readiness and control evaluations.

Specific service modules and emphasis areas evolve over time based on market demand and client needs. The core delivery approach remains decision-led and executive-ready.

Qualifications

• 10+ years in cybersecurity, information risk, or GRC roles with at least 5 years in healthcare consulting or provider environments.
• 6+ years of experience in healthcare IT leadership, strategy, management consulting, health system IT leadership, or a combination of these.
• 5+ years leading strategy or transformation engagements with direct executive stakeholder ownership.
• Has served as the accountable Engagement Lead for multiple strategy engagements from kickoff through executive decision and handoff.
• Demonstrated executive presence and decision leadership, including ability to lead contentious steering committee discussions and land decisions with incomplete information.
• Demonstrated ability to create board-ready narratives and decision memos, and to present credibly to CIO, CFO, CISO, CMIO, and senior leadership.
• Experience navigating health system governance dynamics, including board and audit committee reporting, clinical leadership engagement (CMIO, CNO, CNIO), and multi-entity decision-making across affiliated or acquired organizations.
• Strong facilitation skills with a track record of driving alignment and decisions in cross-functional groups.
• Experience designing governance models and operating models (decision rights, forums, cadence, accountability).
• Working knowledge across multiple domains: IT portfolio and investment governance, sourcing and vendor governance, data and AI governance, privacy, resilience, and major platform modernization.
• Advanced proficiency in PowerPoint and Excel (including structured analysis and financial modeling); strong Word skills for client-ready documentation. Comfort with collaboration tools such as SharePoint or similar platforms for evidence repositories, workshop facilitation, and client-facing portals.
• Ability to manage multiple workstreams with high attention to detail, quality, and deadline discipline.

Requirements

• Prior consulting experience in a healthcare-focused firm or in a health system strategy office.
• Experience with board or audit committee reporting, risk registers, and executive scorecards.
• Experience with AI governance, LLMOps/MLOps operating models, or clinical AI oversight.
• Familiarity with common frameworks and standards (examples: ITIL 4, COBIT, NIST, ISO 27001) and healthcare regulatory expectations (examples: HIPAA, interoperability requirements).
• Master's degree (MBA, MHA, MPH, MS) or relevant certifications (PMP, ITIL, CISM, CISSP) preferred.

Benefits

• This role is primarily remote.
• Limited travel may be required for client-facing discovery workshops, executive steering sessions, or engagement kickoffs when the client requests onsite presence.
• Typical travel expectations are low and will be discussed during the hiring process.

Company Description

Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.