[Hiring] Director, Program and Portfolio Management @Fanatics Commerce

Role Description

The Director, Program & Portfolio Management owns the operating rhythm, tooling, and delivery standards for the Fanatics Technology portfolio — a function actively being built to bring one standard of governance and discipline to enterprise programs including ERP, PLM, Fulfillment, Distribution, and Manufacturing & Logistics networks powering a $5B eCommerce and $2B wholesale business. This is an active-build role: the Director will define the Project, Program & Portfolio Playbook, stand up the tooling and taxonomy infrastructure, and embed AI as the default way the team operates — not a future-state aspiration. The Director, Program & Portfolio Management delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

Qualifications

• 8+ years of experience in program or portfolio management, ideally within technology or supply chain/operations environments.
• Proven track record standing up or scaling PPM tools, governance models, or portfolio operating rhythms from the ground up.
• People management experience with a demonstrated ability to develop a team of Project and Program Managers.
• Strong business and transformation acumen.
• Strong written and verbal communication skills.
• Preferred: Hands-on experience using AI tools (e.g., Claude, ChatGPT) to run delivery workflows.
• Preferred: Prior experience running or co-facilitating executive-level reporting cadences.

Requirements

• Partner closely with Product Management leadership, Engineering, and business sponsors.
• Drive Change Management across Fanatics Technology.
• Manage a team of Project and Program Managers.
• Coach the team on AI-assisted ways of working.
• Go direct to business, Product, and engineering stakeholders to understand current operating rhythm failures.
• Translate complex, multi-workstream program detail into decision-ready executive narratives.
• Ensure value realization and value-based decisioning are built into every forum, report, and piece of content.
• Make AI the default way the team operates.
• Simplify fragmented, ad hoc portfolio reporting into one governed standard.
• Own the portfolio, program, and project taxonomy, hierarchy structure, and data standards.

Benefits

• Salary Range: $180,000 — $220,000 USD.
• Remote work flexibility.
• Access to comprehensive benefits package.