[Hiring] Director of Project/Program Delivery @Excellus BCBS

Role Description

Under the guidance of Corporate Director of EPMO, this position is responsible for execution of strategic projects while overseeing multiple Project Managers (PMs) and Project Coordinators. The Director balances strategic vision with day to day execution and leads strategy development with regard to the project management and project prioritization areas of the EPMO. The incumbent must stay well versed in the status of multiple initiatives within their purview and concisely and clearly communicates project and program status, as well as strategic goals for the EPMO. Serves as the point of escalation to address project concerns and issues.

• Participates in corporate planning and develops the divisional plan in support of corporate goals and strategies.
• Develops a vision, formulates a strategy and drives the execution of strategic, staffing and quality plans to achieve departmental goals.
• Develops, manages and communicates goals, strategies, tactics, budgets, and key performance metrics for the Enterprise Project Management Office (EPMO).
• Assists in the development, implementation, and administration of EPMO with the partnership of Project Managers and Project Coordinators.
• Discusses details with PM’s on a regular basis and presents information on projects as needed.
• Collaborates with executive leaders to translate strategic direction into a series of actionable, measurable projects/initiatives to achieve both short-term and long-term goals and objectives; establishes portfolio-level success measures.
• Regularly participates in councils and committee meetings where project delivery is discussed.
• Communicates plans and progress with senior management on a regular basis and works closely with Senior Leaders to resolve critical project issues and risks.
• Oversees the implementation of projects and programs with PM’s and Project Coordinators.
• Recruits, develops and sets up mechanisms to retain top tier talent.
• Coaches and mentors PMs to broaden their skill set.
• Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values and adhering to the Corporate Code of Conduct and Leading to the Lifetime Way values and beliefs.
• Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
• Maintains knowledge of all relevant legislative and regulatory mandates and ensures that all activities are in compliance with these requirements.
• Conducts periodic staff meetings to include timely distribution and education related to departmental and Ethics/Compliance information.
• Regular and reliable attendance is expected and required.
• Performs other functions as assigned by management.

Qualifications

• Bachelor's degree in relevant field (or four additional years related work experience in lieu of bachelors). Masters preferred.
• 10-15 years work experience, five of which are project management specific.
• PMP (Project Management Professional) Certification preferred but not required. Proven, relevant experience can be substituted for certifications.
• Experience with multiple delivery models - Iterative, Waterfall, Agile.
• Demonstrated leadership skills and experience with developing a Project Management Competency and focus within a large organization center and with the creation of metrics, standards, and governance processes required to manage a PM Competency Center.
• Demonstrated skills in developing and achieving project scope, costs, and planning.
• Proven ability to form and develop high performing cross functional teams.
• Demonstrated successful delivery of both large-scale applications and custom developed applications.
• Highly Effective communicator. Writes and speaks fluently on all aspects of work. Communicates effectively with customers and stakeholders including all levels of management.
• Very strong analytical and business process development skills.
• Demonstrated experience in integrating enterprise applications.
• Strong experience in influencing decisions and directions for projects and programs.
• Mentoring, coaching and developing of staff is strongly desired.

Requirements

• Ability to travel across regions.

Benefits

• Compensation Range(s): Grade D4: Minimum: $128,571 - Maximum: $231,429.
• Participation in group health and/or dental insurance.
• Retirement plan.
• Wellness program.
• Paid time away from work.
• Paid holidays.