[Hiring] Digital Delivery Manager @GSK

Role Description

The GSK global corporate web estate is a central and vital hub in our digital communications ecosystem owned and managed by Communications and Government Affairs. It is a dynamic channel for providing essential company information to reflect GSK’s focus on delivering growth and accelerating R&D. Our commitment to continuous improvement through thoughtful design, strong functionality and seamless user experience ensures we set a high benchmark for digital communications.

As digital delivery manager you will ensure the GSK.com platform remains a nimble and technically excellent communications platform serving both human visitors and AI models. You will be the bridge between CGA and Tech, supporting communication goals, running the development cycle, ensuring compliance, security, optimal performance, and rapid troubleshooting by effectively orchestrating relevant teams.

Qualifications

• 10+ years with demonstrable technical qualifications and experience in web delivery.
• Experience of pharmaceutical industry and operating in a highly regulated environment.
• Experience of working cross-functionally and using networks across GSK.
• Experience providing expert web content management support with technical proficiency in Umbraco CMS.
• Experience driving continuous improvement across web performance, accessibility and visibility leveraging AI where appropriate.
• Able to support environment infrastructure and cloud hosting decisions by identifying technical requirements, overseeing website migrations, optimizing performance with cache strategies and CDNs, and mitigating cybersecurity risks through secure codebase practices and robust testing protocols for new technologies.
• Expertise in data analytics platforms including Google Business Intelligence to inform decisions and translate requirements into channel development improvements.
• Proven ability in rapid issue resolution across web applications.

Requirements

• 12+ years with technical qualifications and pharmaceutical industry experience.
• Flexible mindset to adapt and deliver channel priorities for GSK.
• Calm under pressure with problem solving and ability to simplify complex topics for stakeholders.
• Team player, able to build relationships/networks, with experience of working across time zones and cultures.

Benefits

• Health care and other insurance benefits (for employee and family).
• Retirement benefits.
• Paid holidays and vacation.
• Paid caregiver/parental and medical leave.
• Annual bonus and eligibility to participate in our share-based long-term incentive program.

Company Description

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.