[Hiring] Manager, GPO Delivery & Optimization @Premier Inc.

Role Description

The Manager Delivery and Optimization owns GPO contract delivery for an assigned portfolio of member accounts — from activation through renewal. This is an execution role: build the plan, run it, and drive it to a result. The Manager Delivery and Optimization leverages data and Premier's technology to tell a clear story about value, manages contract performance to ensure members actually realize it, and operates as a self-starter who figures out how to solve problems without being told how.

Key Responsibilities

• Delivery Execution and Value Creation – 50%
  • Leads execution of the account workplan and manages assigned programs independently once scoped.
  • Owns the GPO portfolio lifecycle: tier activation and timing, renewals/expirations, distributor contract audits, roster accuracy, and admin fee revenue accuracy.
  • Coordinates cross-functionally with GPO contracting, portfolio SMEs, and analytics teams to remove blockers and keep delivery on track.
  • Owns the account's project plan, timeline, and RACI; escalates and resolves issues before they become problems.
  • Executes contract activations, amendments, and renewals directly with distributors and suppliers; drives category adoption conversations to a decision.
  • Manages contract performance across the account's category portfolio, ensuring optimal utilization and value realization.
  • Leverages data analysis — through Premier's technology, AI, and Power BI tools and partnerships with Premier's analytics teams — to synthesize findings into recommendations that drive measurable value.
  • Employs analytical storytelling to translate data into a clear, member-facing narrative that drives action.
  • Develops the account's annual growth forecast and contributes to the business review process, in partnership with their manager or COE Coach.
  • Executes toward KPIs and targets set by SCO/GPO Ops leadership — contract growth, penetration, and member savings/value.
  • Aligns with internal partners — Rx, Food, and Portfolio Advisors — on execution of the account's category strategy.
  • Assures a regular cadence of complete member data submissions (PO, invoice, AP, capital plans, and other required data types) to support accurate analytics and GPO growth/penetration tracking.
  • Leverages contract analytics from the MVE and other Premier analytics resources to help members model contracting scenarios — costs, behaviors, market share, and lower-cost alternatives.
• Supply Chain Relationship Management – 35%
  • Provides day-to-day guidance to member stakeholders as a trusted advisor.
  • Builds a working understanding of each member's goals (savings targets, budget gaps, new service line launches), current capabilities, and pressure points — and shapes engagement around what that specific member needs, not a generic playbook.
  • Acts as the account's GPO quarterback when no other dedicated GPO team resources are assigned to the account, coordinating all GPO-related activity on the member's behalf.
  • Responsible for aligning supply chain and pharmacy goals between the member and Premier, and proactively driving activities toward the accomplishment of those goals.
• Member Resolution – 15%
  • Operates as a self-starter; applies critical thinking to solve ambiguous problems and unblock execution without waiting to be told how.

Qualifications

• Years of Applicable Experience - 5 or more years.
• High School Diploma or GED (Required).

Requirements

• Strong project management and organizational skills; able to run multiple workstreams without dropping detail.
• Self-starter with strong critical thinking and problem-solving ability.
• Proficiency in Excel and PowerPoint; experience with Salesforce and analytics platforms (Power BI, AI-enabled tools).
• Ability to work autonomously and manage competing priorities.
• 5+ years in account management, category management, sourcing/contracting, or healthcare supply chain.
• Proven ability to analyze data and communicate insights clearly to member stakeholders.
• Working knowledge of GPO contract lifecycle management and performance optimization.
• Bachelor’s degree (Preferred).

Benefits

• Health, dental, vision, life and disability insurance.
• 401k retirement program.
• Paid time off.
• Participation in Premier’s employee incentive plans.
• Tuition reimbursement and professional development opportunities.