[Hiring] Delivery Program Manager @Luxoft

Role Description

We are looking for a Program Manager who is able to take genuine ownership of projects, teams, and business outcomes rather than focusing primarily on project coordination and status reporting.

Responsibilities

• Manage multiple software development projects simultaneously, including:
• Small-scale Fixed Price projects (typically 2-3 projects in parallel), where the company is fully responsible for end-to-end delivery.
• Medium-scale Staff Augmentation projects with teams of approximately 10-20 employees, delivered under a Time & Materials (T&M) commercial model.
• Take full ownership of project delivery for Fixed Price engagements, including scope, schedule, resources, risks, quality, and financial performance.
• For Staff Augmentation engagements, take primary responsibility for people management, team performance, employee engagement, retention, and day-to-day operational management.
• Manage project budgets, track financial performance, monitor actuals versus plan, and identify and address financial risks.
• Monitor project profitability and key financial indicators, particularly for Fixed Price engagements.
• Establish and maintain project plans, schedules, milestones, dependencies, and delivery metrics.
• Proactively identify, assess, and mitigate project risks and issues, escalating them when appropriate.
• Manage project scope and changes, ensuring that scope deviations are identified, assessed, and properly communicated.
• Coordinate cross-functional teams, including software engineers, QA, Business Analysts, Solution Architects, and other technical specialists.
• Ensure effective communication between delivery teams, clients, internal stakeholders, and company management.
• Provide regular project status reporting to senior management, including delivery progress, financial performance, risks, issues, resource status, and planned actions.
• Maintain transparent and timely communication with clients and ensure that expectations are properly managed.
• Support resource planning and allocation, including forecasting future staffing needs and identifying potential resource gaps.
• Conduct regular 1:1s and performance-related discussions with team members where applicable.
• Support employee development, motivation, retention, and resolution of people-related issues.
• Participate in presales activities when required, including project estimation, delivery approach definition, resource planning, and preparation of delivery-related materials.
• Contribute to continuous improvement of project management and delivery processes.

Qualifications

• 5+ years of experience in Project Management within software development / IT services.
• Proven experience managing multiple software development projects simultaneously.
• Experience with Fixed Price projects and full-cycle delivery responsibility.
• Experience with Time & Materials and/or Staff Augmentation delivery models.
• Demonstrated experience managing software development teams of approximately 10-20 people.
• Strong People Management skills and experience working with distributed or cross-functional teams.
• Experience managing project budgets and financial performance.
• Experience with project reporting for senior management and/or clients.
• Strong understanding of project management methodologies and delivery processes.
• Good understanding of software development processes and modern IT technologies.
• Basic understanding of information systems architecture and ability to discuss technical topics with engineering and architecture teams.
• Strong risk, issue, scope, and stakeholder management skills.
• Excellent communication and presentation skills.
• Strong analytical and problem-solving abilities.
• Ability to prioritize and manage multiple projects and competing demands effectively.
• Ability to work independently, take ownership, and make decisions in a dynamic environment.

Nice to have

• Other

Languages

• Ukrainian: C2 Proficient
• English: B1 Intermediate

Seniority

• Regular