[Hiring] Delivery Manager @World Wide Technology Healthcare Solutions

Role Description

• BMC Remedy Helix and SharePoint experience is a plus.
• Ability to work independently and aggressively track incidents.
• Servant Leadership: Motivated by other’s success without seeking credit. Influences decisions through supportive leadership as opposed to management.
• Pragmatism: Addresses problems or difficult situations by focusing on practical approaches.
• Operates successfully in the ‘grey’ area, demonstrating ownership and providing direction even if it leads to a less-than-ideal outcome.
• Growth Mindset: Open to trying new things that you disagree with. Has the courage to give constructive feedback and embraces the approach of strong opinions weakly held.
• Optimistic: Demonstrates a positive mental attitude. Operates from a place of having confidence in success rather than a fear of failure.
• Strategic Mindset: Understands the whole system, optimizes for effectiveness over efficiency and helps others to see the big picture.
• Trust/Integrity: Builds trust through honesty, reliability, and authenticity. Extends trust to others as a default. Adapts to change and is honest about mistakes. Takes a tough, principled approach even if it’s unpopular.
• Resiliency: Seeks to discover new ways of problem solving despite obstacles and setbacks through passion and perseverance.
• Emotional Intelligence: Identifies and manages one’s own emotions, as well as the emotions of others. Ability to de-escalate challenging situations and avoid operating in extremes.
• Flexibility/Adaptability: Handles multiple demands, shifting priorities, and rapid change. Adapt strategies and tactics to fit fluid circumstances. Works collaboratively to get things done and owns accountability for the outcome.
• Coaching mindset: Acknowledges people’s strengths and accomplishments. Leveraging a foundation of trust can identify areas for improvement and provide real-time feedback and coaching.
• Change Agent: Recognizes the need for change and removes barriers. Promotes and supports new ways of doing work.
• Knows what can and can’t control or influence and where to allocate time for each.
• Communication: Listens well; seeks mutual understanding and welcomes the sharing of information fully. Fosters open communication and is receptive to bad news as well as good.
• Conflict Management: Recognizes when conflict arises and applies strategies for engaging and diffusing. Works to reach a favorable outcome through coaching, healthy conflict, and leadership.
• Negotiation: Utilizes experience, business, and leadership acumen to propose options in response to a request for the best possible outcome for all.
• Consultancy: Viewed as a trusted senior advisor with clients. Demonstrates ability to understand business and technical requirements to drive successful delivery outcomes in response to project escalations.
• Strong communication skills (written, verbal, and presentation).

Qualifications

• Experience in Solutions Consulting & Engineering.

Requirements

• Salary range: $135,600.00 to $203,400.00 annually, based on various factors.
• Variable incentive compensation may be available.

Benefits

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program.
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement.
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement.
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program.

Company Description

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does for our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe.

With over 14,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation, and creating a great place to work for all.