[Hiring] Delivery Lead @Datatonic

Role Description

As a Delivery Lead, you will leverage your delivery expertise to provide strategic consulting and engagement leadership. You will work closely with the Account Manager and technical/engineering leadership to grow our most strategic accounts. You will own the end-to-end success of our most complex, high-value data and AI transformation projects and programmes, from initial solution design and SOW creation through delivery and business value realisation.

This position demands a highly consultative delivery executive with a proven ability to manage complex commercial arrangements, steer multi-stream delivery teams, and maintain C-suite relationships to ensure strategic alignment and customer satisfaction.

• Consultative Engagement & Sales Process:
  • Drive strategic alignment of technical delivery roadmaps to client’s strategy focusing on measurable business objectives.
  • Become an expert in one of Datatonic’s core verticals: Telecommunications, Agency, Media & Entertainment, and Financial Services & Insurance.
  • Define large transformation programmes including design of operating models and change management.
• Large Programme Execution & Value Realization:
  • Lead the execution of large, complex data and AI transformation programmes (involving multiple concurrent workstreams like Data Engineering, ML/AI, and Analytics), ensuring on-time, on-budget, and high-quality delivery.
  • Relentlessly focus on maximizing ROI by linking technical deliverables directly to measurable business outcomes and tracking value realisation post-deployment.
  • Apply and improve appropriate delivery methodologies (Agile, hybrid, Waterfall) suitable for large enterprise environments, acting as a change agent within the client's organisation.
• Financial & Commercial Ownership:
  • Take full financial ownership of the P&L for our accounts, managing budget, forecasting revenue, tracking resource burn, and driving high margins and profitability.
  • Own account health, proactively driving renewals and upselling opportunities to grow the account, identifying and managing key stakeholders, financial forecasts, and strategic risks (RAID management) across the entire portfolio.
• Executive Stakeholder Management:
  • Manage communications and expectations at the executive and C-suite levels (client-side and internal), maintaining high levels of customer satisfaction and trust.
  • Design and implement effective project governance systems appropriate for large enterprise engagements.
• Team & Organizational Development:
  • Contribute to process, operational efficiency, and excellence within the Delivery function, continually challenging how we operate and improving our program management frameworks.
  • Act as a mentor and facilitator, empowering delivery teams and paving the way for programme success.
• Project Management Fundamentals:
  • While you will lean heavily into AI strategy and partner with our data squads, strong project management fundamentals are an essential anchor for this role.
  • Ensure healthy, predictable delivery by proactive milestone planning, managing scope, and monitoring resource burn.
  • Keep RAID logs sharp and governance tight behind the scenes to ensure seamless execution for both our engineering teams and our clients.

Qualifications

• Multiple years of experience within a consulting firm, Big Four or Technical Consultancy or software vendor focused on complex enterprise transformation.
• Experience managing large-scale data and/or AI transformation programs (million + dollar scope, multi-year duration, involving 10+ team members).
• Proven expertise in the pre-sales and commercial process, including SOW creation, deal structuring, and managing scope through contracts.
• Exceptional senior and executive stakeholder management experience, with the ability to communicate complex technical roadmaps into clear business language.
• Demonstrated commercial acumen and experience with financial management, forecasting, and P&L tracking for professional services engagements.
• Deep understanding of Agile and hybrid ways of working, particularly in the context of enterprise data programs.
• Agile Project Management, Prince2, or Scrum certification.
• Experience with JIRA or similar ITS software.
• A natural, engaging, and highly effective communicator and negotiator.

Requirements

• Prior experience in a start-up / scale-up environment.
• Prior experience in managing multiple Project Managers.
• Any Cloud Certifications!
• Salesforce or other CRM tool experience related to opportunity tracking and forecasting.