[Hiring] Customer Operations FLIGHT DECK Lean Leader @Y99000 General Electric Company

Mar 15, 2025 - Y99000 General Electric Company is hiring a remote Customer Operations FLIGHT DECK Lean Leader. 💸 Salary: unspecified. 📍Location: USA.

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Role Description

The Customer Operations FLIGHT DECK (Lean) Leader will coach, drive, and lead lean behaviors, principles, and practices towards building a culture of continuous improvement.

Lead the deployment, coaching, and sustainment of the FLIGHT DECK lean operating model across the Customer Experience organization and teams with focus on Customer Material Services, New Spares & Commercial Repair divisions.
Lead kaizen and improvement projects with a goal of achieving operating goals using KPI-based performance management and principles of SQDC.
Coach and collaborate with all levels of the organization and functions including Subject Matter Experts, Support Staff, and the Leadership Team to help progress our Lean Culture and drive Continuous Improvement.
Communicate solutions within function and within cross-functional partner organizations.
Utilize persuasion skills required to influence others.
Coach organizational leaders to deploy Value Stream Management and establish and implement the usage of Problem Solving, Daily Management, and Kaizen enabling business and customer outcomes.

Qualifications

Bachelor’s Degree from an accredited college or university
Minimum of 5 years’ experience with Lean Transformation, Principles & Tools, preferably in a transactional environment.
Must be able to travel up to 50%.
Relocation offered only to candidates willing to relocate to our world headquarters in Evendale, OH; candidates that reside near Cincinnati, OH and Dallas, TX are strongly preferred.

Requirements

Significant and proven experience in teaching, coaching, practicing, and applying lean methods.
Demonstrated bias for action with ability to manage multiple priorities under tight deadlines.
Problem solver: analytical-minded, challenges existing processes, critical thinker.
Ability to influence without direct authority.
Experience with data analysis and reporting tools to monitor performance metrics, identify trends, and measure the effectiveness of improvement initiatives.
Humble: respectful, receptive, agile, eager to learn.
Transparent: shares critical information, speaks with candor, contributes constructively.
Focused: quick learner, strategically prioritizes work, committed.
Leadership ability: strong communicator, decision-maker, collaborator.

Benefits

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services.
Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants.
Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

Additional Information

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation.
GE Aerospace is an Equal Opportunity Employer.
Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening.
Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes
This is a remote position.

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📍	Be aware of the location restriction for this remote position: USA
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Customer Operations FLIGHT DECK Lean Leader @Y99000 General Electric Company

Project Management

Salary 💸 unspecified	Remote Location USA
Job Type full-time	Posted Mar 15, 2025

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