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Client Delivery Analyst III (Credit Conversions) @Velera Solutions, LLC

[Hiring] Client Delivery Analyst III (Credit Conversions) @Velera Solutions, LLC

Mar 29, 2025 - Velera Solutions, LLC is hiring a remote Client Delivery Analyst III (Credit Conversions). 💸 Salary: $75,800 to $96,700. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Client Delivery Analyst III supports the successful implementation of various payment processing projects through the execution of various technical tasks and quality checks.

  • Lead client consultation on business and technical requirements and incorporate them into the overall project plan.
  • Assigned the most complex, highly visible client projects, assuming a technical leadership role for assigned projects.
  • Coordinate all phases of operational implementation of technical project deliverables.
  • Meet with clients to discuss specifications and facilitate meetings with key client personnel including IT for network connectivity, file mapping, and project technical specifications.
  • Possess extensive knowledge and understanding of all PSCU products and solutions associated with debit and/or credit card processing.
  • Work with credit union staff and vendors to execute the project plan, ensuring technical tasks are completed accurately and on time.
  • Complete gap analysis to define system set-up requirements.
  • Provide consulting and guidance to clients on the best approach to meet their business requirements for assigned projects.
  • Identify and report outstanding issues to the assigned project manager; assist with issue resolution.
  • Ensure quality in the project process; communicate technical aspects and requirements of projects with third-party vendors and internal Project Support Team.
  • Provide technical support to credit unions during the design, development, and implementation phases of the project.
  • Validate system parameters and conduct testing; modify program parameters when necessary.
  • Provide post-implementation support for new Velera projects.
  • Assist with consulting and guidance on resolving major production issues by identifying impact and defining and implementing a resolution.

Qualifications

  • Bachelor’s degree in Systems, Business Management or related field, or equivalent combination of education and experience required.
  • Seven (7) years of related experience in the payment processing industry required.
  • Thorough understanding of payment card products, support services, and processes required.
  • Five (5) years of related experience in business or system analysis.
  • Three (3) years of client-facing project support experience required.
  • First Data platform experience preferred.
  • Experience required to complete card processing conversions that require migrating data from one processing platform to another.

Benefits

  • Competitive wages
  • Medical with telemedicine
  • Dental and Vision
  • Basic and Optional Life Insurance
  • Paid Time Off (PTO)
  • Maternity, Parental, Family Care Community Volunteer Time Off
  • 12 Paid Holidays
  • Company Paid Disability Insurance
  • 401k (with employer match)
  • Health Savings Accounts (HSA) with company provided contributions
  • Flexible Spending Accounts (FSA)
  • Supplemental Insurance
  • Mental Health and Well-being: Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Wellness program

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Before You Apply
📍 Be aware of the location restriction for this remote position: USA
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Client Delivery Analyst III (Credit Conversions) @Velera Solutions, LLC
Project Management
Salary 💸 $75,800 to $96,700
Remote Location
USA
Job Type full-time
Posted Mar 29, 2025
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📍 Be aware of the location restriction for this remote position: USA
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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