Cigna Benefit and Clinical Operations Lead Analyst @390 Cigna-Evernorth Services Inc.

[Hiring] Cigna Benefit and Clinical Operations Lead Analyst @390 Cigna-Evernorth Services Inc.

Apr 03, 2025 - 390 Cigna-Evernorth Services Inc. is hiring a remote Cigna Benefit and Clinical Operations Lead Analyst. 💸 Salary: 61,200 - 102,000 usd / yearly. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Cigna Benefit and Clinical Operations Lead Analyst is responsible for handling a wide variety of complex client level requests as well as Cigna Benefit installation projects. The successful candidate would be heavily engaged in a wide range of complex issue analysis, problem solving and other tasks to ensure accurate installation of requirements for cross functional partners and clients.

  • Partner with teams across the organization to identify, plan, and execute process improvement projects.
  • Assist with project planning by tracking status, milestones, risks for each project.
  • Determine return on investment and manage project priorities.
  • Complete assigned tasks and provide support to operation teams.
  • Execute assignments within committed targeted completion dates.
  • Assist with issue management and track issues to completion.
  • Adhere to all organizational SOPs and Compliance standards.
  • Report risks/issues and mitigation to management in a timely manner.
  • Work independently to resolve standard and complex problems using existing procedures; engage cross-functional support and escalate as needed.
  • Show ability to be proactive in engaging in and participating in process improvement initiatives and other team projects.
  • Support special projects as assigned by leadership.
  • Demonstrates leadership abilities by assisting with peer training, mentoring and support.

Qualifications

  • High School Diploma or GED required
  • 3+ years of pharmacy operations experience & knowledge of standard concepts, practices, and procedures in this space required
  • Knowledge and operational expertise in Express Scripts operating environment and tools (Channel Management, Client Benefit Manager) is preferred
  • Strong attention to detail; problem solving and analytical skills
  • Excellent communication and presentation skills, both verbal and written.
  • Ability to work cross functionally to resolve issues
  • Ability to manage timelines and meet tight deadlines required
  • Ability to adapt in a dynamic work environment, learn quickly, troubleshoot problems and make decisions
  • Strong PC skills including Microsoft Office products, e-mail and the Internet preferred
  • Strong focus on customer service required

Requirements

  • If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Benefits

  • Comprehensive range of health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
  • 401(k) with company match
  • Company paid life insurance
  • Tuition reimbursement
  • A minimum of 18 days of paid time off per year and paid holidays.

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Cigna Benefit and Clinical Operations Lead Analyst @390 Cigna-Evernorth Services Inc.
Project Management
Salary 💸 61,200 - 102,000 usd / yearly
Remote Location
USA
Job Type full-time
Posted Apr 03, 2025
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📍 Be aware of the location restriction for this remote position: USA
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