[Hiring] Change Management and Deployment Analyst @DaVita Kidney Care

Role Description

The Change Management and Deployment Analyst will support small to large change project deployments using process improvement and change management methodologies. The Analyst will work with a team of highly motivated individuals with management consulting, change management, organizational development, and clinical experience. This individual is expected to effectively manage individual work streams, communicate the business need, and assist project teams by creating the support required to move people through the change curve.

This role requires the ability to work in a fast-paced and highly collaborative environment. A successful individual will operate with a high level of emotional intelligence.

• Partner with a Change Manager and cross-functional teams across the organization to develop deployment strategies and collateral to drive the implementation and adoption of innovative technologies and processes.
• Use organizational/behavioral change management strategies and tactical plans.
• Build reports, metrics trackers, and dashboards that provide insight and analysis for individual projects.
• Develop credible and pragmatic analytical approaches and frameworks to drive adoption.
• Adhere to a standard practice for change management and deployment.
• Provide analytical assessments to better support and drive change throughout the project life-cycle.
• Ensure each change project has the correct elements to successfully drive awareness and adoption.

Qualifications

• Bachelor's Degree
• 1+ years of work-related experience

Requirements

• Develop and deliver various aspects of change management collateral depending on engagement.
• Work with Change Manager to develop and execute various elements of change management methodology, including but not limited to:
  • Deployment Plan
  • Communications
  • Sponsorship
  • Coaching Plan
  • Resistance Management
  • Training Plan
  • Change Reinforcement
• Understand change methodology and apply it effectively.
• Effectively engage with Field partners to define, gather, and analyze feedback.
• Collate findings from feedback in order to influence or adapt the change approach.
• Analyze, interpret, and QA data. Develop credible and pragmatic analytical approaches and frameworks to drive adoption.
• Use data to identify next steps and turn insights into actions.
• Demonstrate strong analytical capabilities and build reports, metrics trackers, and dashboards that provide analysis based on project needs.
• Effectively manage time and task completion with minimal support and oversight.
• Easily build rapport within cross-functional project teams. Is collaborative and an informal influencer.
• Build appropriate horizontal and vertical logic in presentation decks.
• Navigate cross-functional relationships effectively.
• Present comfortably and compellingly to multiple audiences.
• Work closely with field teammates and develop strong relationships with operators and clinicians to inform and drive project outcomes.
• Other duties as assigned.

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave, and more.
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.