[Hiring] Business Transformation Consultant @MSS BUSINESS TRANSFORMAT

Role Description

We are seeking a Business Transformation Consultant who brings a strong blend of business analysis and delivery execution and enjoys turning complex, undefined problems into clear, actionable solutions. This is a hands-on, client-facing role for someone who is comfortable both analyzing the problem and helping drive the solution forward. You will work across business, operations, and technology initiatives, partnering with clients to define needs, design solutions, and support implementation through to adoption.

This is not a purely strategic or executive-level role. It is best suited for someone who thrives in the work itself, can own pieces of delivery, and is confident navigating ambiguity while keeping projects moving.

What You’ll Do

• Lead and facilitate discovery sessions, stakeholder interviews, and working sessions to define business needs and priorities
• Analyze current-state processes and workflows, identifying gaps, inefficiencies, and improvement opportunities
• Design future-state processes and practical solutions that align people, process, and technology
• Translate business needs into clear requirements, user stories, and actionable plans
• Drive execution of workstreams or project components, including tracking progress, identifying risks, and ensuring follow-through
• Partner with project managers and senior consultants while also taking ownership of deliverables and timelines within your scope
• Support and contribute to implementation efforts, ensuring alignment between business needs, system capabilities, and user adoption
• Contribute to change management activities including stakeholder engagement, communications, and training
• Bring structure to ambiguous situations and help clients move from concept to execution

Qualifications

• Strong ability to structure problems, analyze information, and translate into clear solutions
• Experience balancing business analysis and delivery execution (not just documentation)
• Comfort taking ownership, staying organized, and keeping work moving forward
• Strong communication skills with the ability to engage clients and present ideas clearly
• Ability to build relationships and work effectively across stakeholders, including business and technical teams
• A practical, solutions-oriented mindset with attention to both detail and outcomes

Preferred Experience

• 5–8 years of experience in business analysis, process improvement, operations, or project-based roles
• Experience in roles that required both requirements definition and coordination of execution
• Familiarity with project delivery practices (work planning, tracking, managing risks and dependencies)
• Experience supporting or contributing to system implementations or operational transformations
• Exposure to process improvement methodologies (Lean, Six Sigma, or similar)
• Experience with organizational change management (Prosci or similar frameworks)
• Consulting and/or client-facing experience strongly preferred
• Public sector experience is a plus

Location & Travel

• Remote position; Phoenix-based preferred; open to remote candidates with the expectation of occasional travel (approximately 10–15%) for client needs and attendance at company meetings 2–3 times per year

Benefits

• Join our purpose-driven team, dedicated to empowering our clients' triumphs and accomplishments.
• Culture That Counts: Immerse yourself in an extraordinary company culture that's more than just work – it's a collaborative, vibrant community.
• Gain direct access to clients without the hassle of extensive travel commitments.
• Embrace Flexibility: Choose between our Phoenix office, the comfort of remote work, or the perfect balance in a hybrid setup.
• Thrive in a Nurturing Environment: Immerse yourself in a work atmosphere that propels constant evolution, both in terms of professional and technical acumen.
• Your Growth Matters: We're committed to your journey. Invest in yourself through our tuition reimbursement, coaching, training, certifications, and an array of continuous learning avenues.
• Comprehensive Benefits: Enjoy peace of mind with 100% employer-sponsored benefits encompassing medical, dental, vision, short-term and long-term disability coverage.
• Time for You: Relish in a generous 20 days of paid time off, complemented by 9 paid holidays.
• Financial Security: Secure your future with our ESOP and 401K offerings, setting you on the path to financial well-being.
• Give Back: Engage in volunteer opportunities that allow you to contribute to causes close to your heart.

Compensation

$125,000 – $140,000, based on experience, skills, and internal equity

If you're an adaptable, intuitive problem solver with a diverse skill set and a proven history of leading teams to success, this role may be your ideal opportunity. Join our dynamic team and contribute to shaping the future of our clients' businesses.

Visit our website www.mssbta.com