[Hiring] Associate Program Director @JLL

Role Description

The Associate Program Director for the Americas serves as the cluster program oversight lead for capital project portfolios across assigned Americas markets, including U.S. regional hubs and LATAM. Reporting directly to the Americas Regional Lead, this role drives consistent project delivery, financial governance in e-Builder, risk mitigation, and milestone protection across a high-volume portfolio of office fit-outs, tenant improvements, building refreshes, and infrastructure upgrades. This role provides central cluster governance and client alignment while directing local on-the-ground project management support teams, general contractors, and technical consultants across 12 to 15 concurrent capital projects representing $20M to $60M in annual portfolio spend.

Your Day-to-Day Tasks Will Include:

• Overseeing day-to-day capital project execution across assigned Americas sub-regions, enforcing standardized playbooks, safety protocols, and governance guardrails.
• Serving as the primary operational escalation point for local site PMs, general contractors, and A&E consultants.
• Enforcing full data integrity across Monthly Cost Reports, Value of Work Done tracking, and depreciation bucket allocations.
• Reviewing change orders, potential change orders, and contingency drawdowns prior to submitting verified requests for client Project Executive sign-off.
• Safeguarding critical schedule dependencies between Contractor Handover and First Day of Business to protect operational readiness.
• Maintaining live Universal Risk Registers and CRAID logs to proactively detect critical path delays, permitting bottlenecks, and long-lead procurement risks.
• Driving strict vendor closeout compliance, ensuring full financial reconciliation, O&M manual uploads, and punch-list completion within 90 calendar days of Project Delivery Complete.

Qualifications

• Bachelor's degree in Construction Management, Architecture, Civil Engineering, or Business Administration.
• 5 to 8+ years of progressive project management experience in corporate interiors, commercial fit-outs, or multi-site capital programs (7 to 10+ years for P3-level consideration).
• Proficiency in e-Builder, MS Project or Primavera P6, financial cost reporting, and contract administration.
• Demonstrated experience managing concurrent capital projects ranging from $250K to $10M in individual spend.
• Strong understanding of change order and contingency management processes, including client sign-off workflows.
• Experience partnering with general contractors, A&E consultants, and local on-the-ground project teams.
• Working knowledge of financial closeout processes, including reconciliation, O&M documentation, and punch-list management.

Requirements

• Experience operating within a two-tiered delivery model, balancing cluster-level oversight with local execution teams.
• Familiarity with lease administration concepts, including Landlord consent requirements and Tenant Improvement Allowance collections.
• Working knowledge of risk governance tools such as Universal Risk Registers or CRAID logs.
• Exposure to municipal permitting processes and long-lead equipment procurement planning.
• Basic understanding of SOX-related financial controls and accrual reporting in a capital projects context.
• Experience collaborating with Brokerage and Transaction teams on capital and lease alignment.
• Familiarity with corporate real estate portfolio management across multiple regional markets, including LATAM.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive Medical, Dental & Vision Care.
• Paid parental leave at 100% of salary.
• Paid Time Off and Company Holidays.
• Early access to earned wages through Daily Pay.

Company Description

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously.