[Hiring] Americas Technical Validation Manager @Adobe

Role Description

The Americas Technical Validation (Tech Val) team partners with Sales and Solution Consulting (SC) leadership to validate Adobe’s C&P and CXO capabilities for complex, high-value deals through high-impact technical validation engagements, including proofs of concept and hands-on labs. This role is intentionally built as a stretch opportunity for an experienced manager!

You will play a pivotal role providing managerial execution leadership and strategic partnership for the HOL program throughout the Americas while leading a team of senior Tech Val practitioners to deliver high-quality engagements. You will be accountable for execution quality, prioritization, and consistent delivery outcomes. You will shape how hands-on labs are developed, scaled, and used. This manager role requires strong Adobe proficiency, sound technical judgment, and the ability to guide highly experienced practitioners through complex validation and development decisions.

What you'll do

• Hands‑on Lab Strategy and Direction:
  • Lead execution and help set the strategic direction of the Americas HOL program by incorporating input from senior practitioners, field teams, and subject matter experts, which informs regional and global HOL strategy.
  • Define and evolve HOL engagement models, balancing quality, consistency, scalability, and impact.
  • Serve as a core execution leader within the HOL Center of Excellence, operationalizing standards, guidelines, and reusable frameworks.
• Deal Impact and Field Partnership:
  • Collaborate closely with SC leadership to ensure that HOL engagements align strategically with deal objectives, opportunity value, and customer context.
  • Vet incoming validation requests, confirm alignment to deal strategy, and determine the appropriate validation approach, advancing and aligning on exceptions as needed.
  • Participate in deal reviews and prioritization discussions, applying sound, data‑driven judgment to guide decisions when capacity constraints or competing priorities arise.
• Operational Excellence and People Leadership:
  • Ensure execution quality across all Americas HOL engagements by maintaining strong operational rigor with insight into capacity, risks, and outcomes.
  • Find opportunities to scale impact through reusable content, standardized approaches, and improved processes.
  • Collaborate with Tech Val peers globally to share guidelines, align on execution approaches, and improve delivery models.
  • Lead and mentor a group of highly experienced Tech Val professionals on engagement strategy, technical storytelling, and customer impact, reinforcing established principles.
  • Provide clear prioritization, remove obstacles, and enable practitioners to focus on the highest‑value work.
  • Foster a high‑performing culture of ownership, accountability, and proactive communication.

Qualifications

• 5 or more years of experience in presales, solution consulting, or customer‑facing technical roles supporting complex, enterprise‑scale deals with proven ability to engage in productive technical conversations.
• Prior people management experience, including mentoring and performance development.
• Solid knowledge of Adobe’s priority C&P and CXO platforms and associated solution areas.
• Demonstrated skill collaborating with leadership through a proactive, data‑driven approach that brings structure and clarity to ambiguous and executive‑level situations.
• Willingness to travel up to 20 percent to support key opportunities, consistent with regional needs.

Benefits

• Comprehensive benefits programs.
• Opportunities for long-term incentives in the form of a new hire equity award.

Company Description

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity, and personalized customer experiences. Adobe’s industry-leading offerings include Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.