[Hiring] Agile Engagement Lead @Kyndryl

Role Description

Kyndryl is seeking a dynamic, Agile delivery-focused Senior Scrum Master / Product Owner to support enterprise healthcare clients in modernizing and securing critical technology workflows. This role is deeply hands-on and embedded within delivery teams, guiding daily execution while ensuring alignment between product vision, cybersecurity requirements, and business outcomes. You will work at the intersection of Agile delivery, product ownership, and cybersecurity operations, helping teams deliver secure, scalable solutions that improve workflow efficiency and risk posture within complex healthcare environments.

Key Responsibilities

• Partner with key stakeholders, business teams, and technical leads to define priorities, acceptance criteria, and release plans.
• Ensure alignment between product roadmap, business objectives, and operational workflows.
• Collaborate across cross-functional teams including engineering, security, operations, compliance, and business stakeholders.
• Serve as a hands-on Scrum Master and Product Owner for Agile teams delivering cybersecurity workflow solutions.
• Facilitate all core Agile ceremonies (daily stand-ups, sprint planning, backlog refinement, retrospectives) and ensure high team performance.
• Own and manage the product backlog, translating cybersecurity and business requirements into clear, actionable user stories.
• Drive sprint execution, remove impediments, and ensure continuous delivery of high-quality increments.
• Support adoption of Agile best practices, tooling (e.g., Jira), and team-level metrics (velocity, cycle time, quality).
• Continuously improve team performance through coaching, feedback loops, and data-driven insights.
• Ensure deliverables meet regulatory, compliance, and enterprise security standards relevant to healthcare environments.
• Contribute to documentation, knowledge sharing, and repeatable Agile delivery practices.

Qualifications

• 10+ years of experience as a Senior Scrum Master and/or Agile Coach.
• 10+ years of experience as a Product Owner or Business Analyst.
• Proven experience managing Agile backlogs and delivering within Scrum or Kanban frameworks.
• Hands-on experience facilitating Agile ceremonies and driving sprint execution.
• Experience working with cybersecurity or security-related workflows (e.g., incident management, risk remediation, access controls).
• Experience working in healthcare or other highly regulated environments.
• Strong ability to translate business and technical requirements into clear user stories and acceptance criteria.
• Experience using Agile tools such as Jira, Azure DevOps, or similar.
• Strong stakeholder management and communication skills across business and technical teams.
• Ability to identify and remove blockers to maintain team velocity and predictability.

Preferred Technical and Professional Experience

• Certification such as Scaled Agilist (SAFe SA), Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or Certified Scrum Product Owner (CSPO).
• Experience supporting healthcare cybersecurity initiatives (e.g., HIPAA-aligned security practices, audit readiness, compliance workflows).
• Familiarity with DevSecOps practices and secure software delivery pipelines.
• Experience working in enterprise-scale Agile programs or SAFe environments.
• Background in workflow tools such as ServiceNow (Security Operations modules) or similar platforms.
• Experience defining Agile metrics and using data to improve delivery performance.

Benefits

• Comprehensive benefits package including medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.
• Eligibility for Kyndryl’s discretionary annual bonus program, based on performance.
• Access to employee learning programs for certifications from Microsoft, Google, Amazon, Skillsoft, and more.