[Hiring] Treasury Management Product Manager @First Financial Bank NA

Role Description

As our Treasury Management Product Manager, you’ll have the opportunity to shape the solutions behind that experience—from payments and receivables to liquidity, fraud mitigation, and emerging financial technologies.

• Develop product strategies and roadmaps based on client needs, market trends, competitive insights, technology capabilities, risk considerations, and organizational priorities.
• Lead Treasury Management products through development, implementation, enhancement, ongoing evaluation, and retirement while coordinating testing, readiness, communication, training, and post-launch review.
• Analyze adoption, utilization, transaction volume, fee income, profitability, pricing, and service performance to identify opportunities and make data-informed recommendations.
• Serve as the product expert for payments, receivables, liquidity, fraud mitigation, and other commercial cash management solutions while evaluating emerging technologies and changing client expectations.
• Help Treasury Management Sales and Relationship Managers solve complex client needs, position solutions effectively, and drive successful product adoption.
• Work with Operations, IT, Risk, Compliance, Legal, Information Security, and other partners to prioritize enhancements, implement system changes, resolve product issues, and deliver new capabilities.
• Oversee assigned technology and financial services providers, including performance, service levels, issue resolution, enhancements, renewals, and ongoing relationship management.
• Partner with Corporate Learning and other teams to develop product training, documentation, sales resources, and educational materials that strengthen product knowledge across the organization.
• Support product risk assessments, audits, examinations, vendor reviews, and regulatory requirements, including applicable BSA, AML, OFAC, and Nacha standards.

Qualifications

• Bachelor’s degree in Finance, Business, Economics, or a related field.
• 5+ years of Treasury Management, cash management, commercial banking product management, or related experience.
• Certified Treasury Professional (CTP) designation preferred.
• Strong knowledge of Treasury Management and commercial payments, including ACH, wire transfers, real-time or faster payments, receivables, liquidity solutions, and fraud mitigation services.
• Experience managing products through development, implementation, enhancement, and ongoing performance evaluation.
• Experience analyzing product performance, pricing, profitability, adoption, transaction activity, and other data to develop recommendations and support decision-making.
• Experience managing fintech, technology, or other third-party financial services relationships.
• Strong understanding of the operational, regulatory, technology, and risk considerations associated with Treasury Management products.
• Experience with commercial banking platforms, core banking systems, digital banking solutions, system integrations, or API-enabled financial services preferred.
• Strong analytical, problem-solving, project management, organizational, and decision-making skills.
• Strong written, verbal, presentation, and interpersonal communication skills with the ability to translate complex product and technical information into practical business terms.
• Ability to lead cross-functional initiatives, manage multiple priorities, and influence outcomes without direct supervisory authority.
• Ability to operate a computer and standard office equipment and review detailed product, financial, transaction, contract, and system information throughout the workday.
• Ability to remain in a stationary position for extended periods while performing computer-based work and participating in virtual meetings.
• Ability to maintain concentration, accuracy, confidentiality, and sound judgment while managing complex and time-sensitive information.

Benefits

• Medical, dental, vision, and employer-paid life and disability insurance.
• 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
• Paid time off, including 11 Federal Reserve bank holidays.
• Tuition assistance and professional development programs.
• Integrity, collaboration, innovation, and respect are at the heart of what we do.

Company Description

First Financial Bank is a dynamic financial institution with over $6+ billion in assets and a proud history dating back to 1834. With more than 75 banking centers across five states, we are committed to empowering our clients, fostering personal growth, and building community.

Joining First Financial Bank means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve. Here, you are more than an employee; you are an essential member of a team dedicated to living out the values of "One First" every day.