[Hiring] Telco Field Engineering Director @Canonical

Role Description

This is an opportunity to run the worldwide Telco Field Engineering business, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. The Telco department is composed of three regional teams (APAC, EMEA and AMER).

We believe that Engineering Directors should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team’s direction, focus and delivery.

The role of a Telco Field Engineering Director at Canonical involves:

• Leading and developing managers and teams of Field engineers in the areas of Presales and Professional Services.
• Solving customer problems by promoting our technologies and being a trusted advisor.
• Coaching, mentoring, and offering career development feedback.
• Identifying and measuring team health indicators.
• Implementing disciplined engineering processes.
• Representing your team and product to stakeholders, partners, and customers.
• Developing and evangelising great engineering and organisational practices.
• Planning and managing progress on agreed goals and projects.
• Being an active part of the leadership team, collaborating with other leaders.

Qualifications

• A thorough technical understanding of the telco NFVi (VIM), NFVO, VNFM and MEC space and key telco cloud infrastructure technologies like CPU Pinning, NUMA, SR-IOV, DPDK, etc.
• Familiarity with telco architecture and industry standards.
• Working knowledge of at least one of the following domains: Mobile Packet Core (4G/5G), Private Network, Radio Access Network (RAN), Voice, IP Backbone, VAS or OSS/BSS.
• Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
• Practical knowledge of Linux and networking.
• Experience in technical presales.
• Excellent verbal and written communication skills in English.
• Passion and a track record of developing and growing people.
• Experience in leading, coaching and mentoring engineers and managers.
• Organised and able to ensure your team delivers timely, high quality results.
• An exceptional academic track record from high school and, preferably, university.
• Willingness to travel up to 25% of the time.

Requirements

• Dynamic person who loves to jump in new projects and interact with people.
• Second language - Spanish or French preferred.
• Python knowledge.
• Experience collaborating with external partners.
• Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps.
• Understanding of AI and machine learning concepts, including sovereign AI, and their potential applications in telco environments.
• Exposure to frameworks such as 3GPP, TM Forum ODA, eTOM, ETSI NFV, ONAP, O-RAN, or similar is a plus.

Benefits

• Geographical location, experience, and performance in shaping compensation worldwide.
• Performance-driven annual bonus.
• Distributed work environment with twice-yearly team sprints in person.
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Employee Assistance Programme.
• Opportunity to travel to new locations to meet colleagues from your team and others.
• Priority Pass for travel and travel upgrades for long haul company events.

Company Description

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.