[Hiring] Technical Product Specialist @Stratus

Role Description

The Technical Product Specialist on the Onboarding and Implementation team is a trusted advisor who pairs deep product and industry expertise with customer-facing business growth. You will lead specialized product training, conduct onsite trainings, and consult with clients on how to get the most from the platform. This role brings deep electrical trade knowledge to every engagement — someone who can credibly talk the talk with contractors, field crews, and prefab shop teams, not just with the business stakeholders in the room. You are also a voice of the customer inside the company, gathering product insights, market trends, and client pain points in the field to help shape the future roadmap.

Qualifications

• Experience in a client-facing product, implementation, solutions consulting, or technical training role.
• Deep knowledge of the electrical trade required — including electrical design, prefab, and shop operations. Experience in MEP subcontracting or VDC/BIM coordination at an electrical or MEP contractor.
• Familiarity with Revit and BIM/VDC.
• Deep working knowledge of the product suite and the industry or domain it serves.
• Proven ability to lead training sessions, workshops, and executive-level presentations.
• Experience supporting sales cycles with demos, technical Q&A, or proof-of-value work.
• Strong written and verbal communication, including the ability to translate technical detail into business value.
• Ability to travel for onsite client engagements.

Requirements

• Background feeding structured customer insight into product management or engineering teams.
• Familiarity with adoption analytics and customer success tools (for example ChurnZero or Amplitude).
• Experience building training curricula or enablement content.
• Bachelor's degree or equivalent experience.

Benefits

• Core competencies: consultative advising, product and domain mastery, facilitation and instruction, stakeholder influence, synthesis of customer and market signals, and ownership of client outcomes.
• Success looks like:
  • Clients reach go-live and key adoption milestones on schedule.
  • Training and onsites earn strong client satisfaction and drive measurable user engagement.
  • Sales partners win and retain deals with your support in pitches, finals, and rebids.
  • Product receives a steady flow of clear, prioritized client insights, and some reach the roadmap.
  • Accounts you support show healthy engagement and retention after implementation.

E-Verify Statement

Stratus participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only - we never use E-Verify to pre-screen applicants.

E-Verify Notice

Right to Work Notice