[Hiring] Technical Product Owner, Web & Digital Platforms @MDVIP LLC

Role Description

MDVIP's website is the primary digital touchpoint for prospective patients, physicians, and employers to learn about MDVIP and connect with us. Patients can search for doctors, enroll, and pay online. Our goal is to expand the website's capabilities to accelerate organic growth and drive conversions.

We are looking for a Technical Product Owner to lead the end-to-end delivery of key digital initiatives for our website and online enrollment experience, with a focus on enhancing user experience and accelerating organic growth and conversions. This role also owns the technical backlog for ongoing operational support, maintaining the reliability, scalability, and security of our web platform. You will work cross-functionally with engineering, design, QA, DevOps, and business stakeholders to define requirements, manage the backlog, facilitate Scrum ceremonies, and ensure the successful, on-time delivery of digital solutions that support both business and technical objectives.

What You’ll Do

• Drive and Maintain Website Product backlog
• Own and prioritize the website product backlog in alignment with Marketing roadmap.
• Collaborate with business stakeholders to gather and prioritize requirements aligned with strategic goals.
• Define and refine user stories, acceptance criteria, success metrics, and technical documentation.
• Ensure alignment between product vision, technical feasibility, and user needs.
• Use analytics, feedback, and industry trends to continuously enhance product.
• Define and track success metrics for website features and initiatives (conversion, engagement, performance, SEO, A/B test results, etc.).
• Project & Delivery Management
• Manage day-to-day delivery of features, enhancements, and support operations.
• Lead Agile ceremonies (sprint planning, standups, backlog grooming, reviews, and retrospectives).
• Champion an AI-first approach to product development.
• Collaborate with engineering leads to define timelines, dependencies, and technical milestones.
• Monitor project progress, resolve blockers, and escalate risks as needed.
• Coordinate across multiple workstreams, ensuring cross-functional alignment and delivery transparency.
• Support release planning and communication of release content and timelines.
• Perform hands-on testing of new features and releases.
• Build and maintain automated test coverage.
• Coordinate with our web platform providers and other integration partners for ongoing enhancements and support.

Qualifications

• BS in Computer Science or related field; 2+ years as a Technical Product Owner, Technical Product Manager, or similar role delivering software products and services.
• Knowledge and experience with website platforms/CMS, preferably Acquia, Drupal, Azure, e-commerce, or personalization/analytics tool.
• Working knowledge of JavaScript, SQL, and CSS; React experience preferred.
• Solid grasp of core web concepts — SEO fundamentals, site performance, accessibility, and A/B testing methodology.
• Led a meaningful digital initiative — website CRO, SEO, integrations with analytics/privacy partners, etc.
• Experience with Agile/Scrum practices and tools like Jira and Confluence.
• Experience managing a product backlog in collaboration with Engineering and TechOps, driving toward delivery.
• Active, daily use of AI tools (Claude Code, Copilot, or similar) as a force multiplier.

Requirements

• Experience as a Product Owner, Product Manager, or similar role on a technical/website product team.
• Comfortable reading and discussing technical concepts (APIs, data structures, system architecture) with engineers.
• Strong written communication skills with the ability to clarify business needs and convert them into well-defined technical backlog.
• Skilled at prioritization; you can say no gracefully and explain the "why" behind sequencing decisions.
• Data-informed decision-maker who ties backlog priorities back to measurable outcomes.
• Collaborative leader, building trust with both stakeholders and engineers.
• Self-directed and accountable; manage your own work and raise blockers early.

Benefits

• Be part of a mission-driven organization leading innovation in personalized healthcare.
• Drive transformation and growth in a dynamic, fast-paced environment.
• Competitive compensation: attractive base salary complemented by performance-based incentives for eligible roles.
• Comprehensive benefits: health, dental, vision insurance, and retirement plans.
• Professional development: access to ongoing training and leadership development programs.
• Positive work environment: consistently recognized as a Great Place to Work®, fostering a culture of collaboration and excellence.