[Hiring] Technical Product Manager - Platform Engineering @Feedzai

Role Description

As a Technical Product Manager for Platform Engineering, you will report directly to the Platform Engineering Leadership and oversee the "engine room" of Feedzai. Our platform consists of specialized teams including Network, Compute, Data Reliability, Performance, Observability, and FinOps.

Your focus will be the Build, IAM & Account Management, and Feedzai Studio teams. These products are unique: they have complex UIs and are used by both our internal engineers and our external customers—the world’s largest financial institutions.

We don't want a "backlog manager." We want a product leader who spends as much time interviewing both Customers and internal users and teams, using modern AI tools to bridge the gap between a customer's problem and a working solution.

Your Day to Day

• Customer-Centric Discovery: Lead deep-dive interviews with internal stakeholders and external Tier-1 banking clients to uncover friction points in how they manage risk operations, identity, and infrastructure.
• High-Velocity Prototyping: Use GenAI-powered tools (e.g., Lovable, v0, Cursor) to turn customer feedback into functional UI prototypes within hours, not weeks. You will use these to validate "usability" before a single line of production code is written.
• Bridge the Strategy-Execution Gap: Translate high-level customer requirements into a clear vision for the Build, IAM, and Studio roadmaps, ensuring they align with the broader platform's shift toward multi-cloud and disaster recovery (BYOK, etc.).
• Product Advocacy: Act as the face of the Platform area for external customers, explaining how our infrastructure (from Data Orchestration to FinOps) provides them with a competitive edge in reliability and security.
• Outcome-Oriented Ownership: Move beyond "managing tasks." You will own the success metrics for your area, ensuring that new features in IAM or the Studio actually improve developer productivity and customer satisfaction.
• Collaborative Design: Partner with UX and Engineering to ensure that even the most technical "under-the-hood" platform features offer a world-class user experience.

Qualifications

• 5+ years of experience in Technical Product Management.
• Proven experience in a customer-facing role, with the ability to navigate conversations with technical leaders at enterprise-scale organizations.
• Hands-on experience using GenAI development tools to build prototypes and explore technical possibilities.
• Solid understanding of AWS and cloud-native architecture.
• Understanding of the challenges of moving to a multi-cloud environment.
• Exceptional English skills, with the ability to translate "deep tech" into "business value" for executive stakeholders.

Requirements

• Experience with Identity (IAM), Encryption (BYOK), or Compliance in a highly regulated industry.
• An interest in the economics of the cloud—helping us and our customers scale efficiently.
• Comfortable with ambiguity and have the "builder" energy required to iterate fast.

Your First 30-Days at Feedzai

You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!

Company Description

Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence.

• Securing the transition to a cashless world while enabling digital trust in every transaction and payment type.
• Trusted by the world’s largest banks, processors, and retailers to protect trillions of dollars.
• Protects 1 billion consumers and 90 billion transactions each year.