[Hiring] Technical Product Manager @SupplyHouse.com

Role Description

Through an Employer of Record (EOR), we are looking for a new Technical Product Manager in India to join our growing Product Team. This individual will report into our Product Management Team Lead and drive product launches for customer-facing solutions that enhance brand loyalty, retention, and revenue across our website and app. If you have strong technical expertise, a strategic vision, and a passion for collaborating with cross-functional teams to champion customer-centric solutions, we’d love to hear from you!

• Manage complex system integrations by overseeing third-party integrations.
• Evaluate and prioritize opportunities based on business impact, technical complexity, and resource availability.
• Collaborate on the strategy, discovery, and execution of initiatives involving complex system integrations, enhancements, and customer-facing features.
• Own the product backlog: create detailed, technically sound user stories, acceptance criteria, and technical documentation within JIRA and Confluence.
• Facilitate Agile ceremonies such as standups, backlog grooming, sprint planning, and sprint reviews.
• Balance technical debt, new capabilities, and operational improvements.
• Actively manage timelines and deliverables, focusing on interactions within and across departments.
• Collaborate closely with developers to define technical requirements.
• Act as a translator between business and technical stakeholders.
• Lead UAT planning and execution to ensure product quality across projects and releases.
• Support end-to-end testing, QA, and validation for technical implementations and system integrations.
• Establish metrics for key projects and ensure monitoring plans support business goals.
• Effectively communicate complex insights and outcomes to stakeholders at all levels of the organization.
• Identify and communicate problems affecting the team and proactively propose and implement solutions.
• Develop a deep understanding of the end-to-end order lifecycle.
• Work with data to validate outcomes using data tools (SQL, BigQuery, or similar).
• Use AI tools in a product context.

Qualifications

• Bachelor’s degree in Business, Economics, Computer Science, Information Systems, Engineering, or equivalent professional experience.
• 6+ years of professional experience with 3+ years in a product or technical role focused on software development and system integrations in an eCommerce setting.
• Demonstrated Agile development mindset with hands-on expertise in JIRA, Confluence, and Agile/Scrum methodologies.
• A natural curiosity for AI tools and demonstrated experience using them in a product context.
• Hands-on experience working with Developers and IT teams.
• Cloud deployment experience with one or more major platforms such as Google Cloud Platform, AWS, or Azure.
• Ability to work on assignments of diverse and complex scope.
• Awareness of how monolith and microservice systems coexist and impact each other.
• Established effective working relationships with senior leadership.
• Exceptional written and verbal communication skills in English.

Requirements

• Understanding of full stack development technologies and frameworks, including JavaScript, React, Node.js, Java, Spring Boot, or similar.
• Familiarity with enterprise systems such as Warehouse Management Systems, ERP, CRM, or similar platforms.
• Certified CSPO, SAFe, or other relevant product/technical certifications, plus Cloud certifications.

Benefits

• Comprehensive and affordable medical, dental, vision, and life insurance options.
• Competitive Provident Fund contributions.
• Paid time off and holidays.
• Mental health support and wellbeing program.
• Company-provided equipment and one-time $250 USD work from home stipend.
• $750 USD annual professional development budget.
• Company rewards and recognition program.
• And more!