[Hiring] Technical Product Analyst @CC Pace Systems

Role Description

This role involves working as a Technical Product Analyst (TPA) focusing on Identity and Access Management (IAM).

• Requirements gathering and documentation, analyzing and managing business requirements through discussions, use cases, and tools like Azure DevOps.
• Risk Reduction: Capture business requirements working with end users/customers, maintain exceptions/issues, submit Risk Assessments, and collaborate with Engineers to implement solutions.
• Enhanced Security: Collaborate with stakeholders to develop and implement efficient IAM solutions, streamline access management processes, and reduce administrative overhead.
• Planning and Reporting: Assist with Agile/SAFe processes and ensure quarterly IAM objectives are met as part of the overall Mission Padlock program, generating weekly/monthly/quarterly metrics across the IAM program.
• Understanding of identity and access management principles such as Modern Authentication Methods, Least Privilege, and Privileged Access Management.
• Elicit, research, analyze, and document functional, non-functional, and data requirements utilizing various requirement analysis techniques.
• Facilitate requirements discussions, present requirements and supporting material, and continuously incorporate feedback into the product backlog.
• Collaborate with vendors on the design, development, and delivery of new products and platforms.
• Evaluate alternative solutions and processes as necessary.
• Identify risks/issues and collaborate with the project/product team to mitigate.
• Provide timely and concise communication of information to all appropriate internal and external stakeholders.
• Manage multiple priorities independently and/or in a team environment.

Qualifications

• Bachelor's degree in Management Information Systems, Computer Science, Software Engineering, or other related field, or equivalent combination of training, education, and experience.
• 8+ years experience as an IAM Systems Analyst, Business Systems Analyst, Product Development Analyst, Business Technology Analyst, or other related role.
• Knowledge and experience applying agile delivery methodologies and frameworks (e.g., SAFe, Scrum, Kanban).
• Knowledge of software/system engineering best practices.
• Effective planning, research, analytical, and problem-solving skills.
• Ability to effectively plan, organize, and prioritize multiple large, complex efforts.
• Ability to communicate technical concepts to both technical and non-technical stakeholders.
• Ability to manage multiple priorities independently and/or in a team environment.
• Ability to resolve problems and identify root cause.
• Effective interpersonal, verbal, and written communication skills.
• Advanced skill in Microsoft Office application suite including Excel, PowerPoint, and Visio.

Requirements

• Experience with Financial Services industry applications, systems, standards, practices, and trends.
• SAFe Agilist, Product Owner / Product Manager, Scrum Master, Lean Portfolio Management certification or other related SAFe certifications.
• Certified Scrum Master (CSM), DevOps, Microsoft Azure, or other IT industry certifications.
• Experience with Microsoft Azure DevOps.

Deliverables

• Requirements Delivery: Capture detailed stakeholder use cases, system requirements, and process flows specific to IAM components.
• Systems Documentation: Draft and assist architect and Engineer to create visual process models illustrating key workflows.
• Technical Design Specifications: Blueprint the consolidated architecture overview, data flows, attribute mappings, authentication protocols, and system interfaces.
• Runbooks and Deployment Guides: Write step-by-step operational instructions for setting up and maintaining the IAM environment.