[Hiring] Staff Product Operations Manager @Samsara

Role Description

Samsara's Product Operations team is looking for a hands-on builder to join our Platform team and help accelerate our enterprise-ready roadmap. You will support the Billing, Org & Auth, and Security product teams, working closely with R&D leaders to turn ambiguous questions into rigorous analyses, repeatable workflows, and internal tools used across our Product and Engineering organization.

• You move ARR. Not "contribute to." Revenue (or an equivalent business result) grows because of decisions you made.
• You might investigate why enterprise customers stall on a security or permissions requirement.
• Combine signals from thousands of support tickets and customer conversations to find what's blocking expansion.
• Build a dashboard that helps hundreds of product managers and engineers see how platform gaps translate into pipeline and retention risk.

This is an individual-contributor role for someone who has already shown they can build and ship. You do not need a technical background. However, you do need to use modern AI and development tools to move beyond a prototype: work with data, write and debug code using AI, validate the results, put a useful tool in front of users, and improve it until people trust and rely on it.

This is a remote position open to candidates based in the United States and Canada. Relocation assistance will not be provided for this role.

Qualifications

• 5+ years of professional experience in a role such as product operations, data or product analytics, business operations, consulting, technical product management, or another environment where you solved ambiguous problems with data and technology.
• A demonstrated record of building and shipping something useful for real users, such as an internal tool, application, dashboard, automation, data product, or repeatable analytical workflow.
• A track record of connecting your work to revenue or an equivalent business result (ARR, retention, expansion, cost), and the ability to show how your decisions caused it.
• Experience structuring and analyzing messy or large datasets, validating the results, and explaining what the analysis does and does not prove.
• Strong product and customer judgment: you start with the user problem and business outcome, not the technology.
• Clear written and verbal communication. You can explain technical or analytical work to non-technical partners and executives without losing the important details.
• High ownership, curiosity, and attention to detail. You are comfortable learning quickly, asking sharp questions, forming a point of view, and iterating through ambiguity.

Requirements

• Experience in a B2B technology company or working closely with Product and Engineering teams.
• Experience in Product Operations functions: defining and tracking product roadmaps and feature requests, and bringing the voice of the customer to every product conversation.
• Familiarity with enterprise platform domains such as billing and monetization, identity, access, and org management, or security and compliance, and with what enterprise buyers require in each.

Benefits

• Annual Base Salary: $126,000 — $202,500 USD.
• Above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles).
• Flexible, employee-led remote model.
• Professional development stipend.
• Comprehensive health and parental leave plans.