[Hiring] Staff Product Manager @Sprout Social

Role Description

Sprout Social is seeking an experienced Product Manager to own the strategy, delivery, and scaling of our partner and platform integration ecosystem. This role sits at the center of a critical shift for Sprout: moving from bespoke, one-off partner integrations toward a scalable, platform-based integration model that reduces engineering lift per partner while expanding the ecosystem of systems that connect to Sprout. This is an individual contributor role requiring deep technical fluency in integration architecture (APIs, managed packages, platform events, OAuth/permission models) paired with strong commercial judgment on what's worth building, for whom, and when.

What you’ll do

• Own individual integrations strategy end-to-end from pricing and packaging to distribution strategy to GA readiness, including ongoing relationship management with cross-functional teams.
• Partner closely with Engineering to sequence integration investments, balancing near-term customer/revenue commitments against longer-term platform scalability.
• Define and execute platform-based integration strategies (e.g., generalized APIs or connectors) that let customers self-integrate, reducing the need for bespoke builds per vendor.
• Serve as the key driver of integration lifecycle management, from alpha and beta through GA and post-launch scaling, aligning with strategic partners and key customers on roadmap, timeline, and requirements at each stage.
• Own permissioning, security, and licensing model decisions for packaged integrations (managed packages, namespace strategy, license management).
• Build the business case and prioritization framework for new integration bets, including clear kill criteria and proof points before scaling investment.
• Act as connective tissue between GTM, Partnerships, and Engineering to ensure integration work is commercially viable, not just technically sound.
• Drive the execution of "best-in-class" product delivery, balancing the urgency of immediate customer needs with the long-term scalability and innovation of our core.

Qualifications

• 10+ years of PM experience in ecosystem or integration roles in a B2B product-driven SaaS environment.
• Proven success leading initiatives in a multi-product portfolio company.
• Experience collaborating closely with product, design, engineering, and GTM leaders to deliver cohesive solutions.
• Experience partnering with distributed engineering teams across different time zones.
• A default toward over communication: written specs, recorded walkthroughs, decision logs, and proactive status instead of waiting to be asked.
• **We are only looking for candidates located in Central or Eastern time zone due to heavy cross collaboration with international teams.**

How you’ll grow

• Within 1 month, you’ll plant your roots, including:
  • Completing Sprout Social’s new hire training & onboarding program alongside other new Sprout team members.
  • Learning the current state of integrations at Sprout, along with future product and technical roadmaps.
  • Diving into our products to learn about what makes our software unique and why customers love our products.
  • Beginning to understand the capabilities and limitations of our integrations.
  • Establishing relationships with other product, engineering, design and revenue leaders and identifying areas of opportunity.
  • Get hands-on with Sprout’s products, experiencing them from the customer’s perspective.
  • Establishing a working cadence with your engineering partners in Poland.
• Within 3 months, you’ll start hitting your stride by:
  • Partnering with senior product leaders to define key success metrics for your role and teams.
  • Participating in architectural discussions and decisions.
  • Participating in planning and roadmap processes and helping to shape the product roadmap for long-term success.
• Within 6 months, you’ll be making a clear impact through:
  • Becoming an expert in Sprout's integration ecosystem.
  • Owning the integration roadmap and delivering measurable results on key strategic initiatives.
  • Identifying key opportunities to improve cross-team collaboration and alignment.
  • Standing up working cadences to build and deliver on product roadmap and outcomes.
• Within 12 months, you’ll make this role your own by:
  • Consistently meeting and exceeding established performance targets.
  • Obtaining and acting upon peer, customer, and leadership feedback.
  • Continuing to evolve Sprout’s product culture.
  • Surprising us with your unique ideas and abilities to change our integration capabilities.

Benefits

• Comprehensive Health & Wellness:
  • Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents.
• Premium Mental Health Support:
  • Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
• Retirement Savings:
  • 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match).
• Financial Security:
  • 100% employer-paid Life and Disability insurance for your peace of mind.
• Flexible Paid Time Off:
  • A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year.
• Paid Parental Leave:
  • Up to 16 weeks of paid leave for new parents to support you in expanding your family.
• Annual Lifestyle Stipend:
  • A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
• Work From Home Support:
  • A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.
• Giving Back:
  • 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations.
• Additional Financial Perks:
  • Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support.