[Hiring] Staff Product Manager @ServiceUp

Role Description

As a Staff Product Manager at ServiceUp, you'll own a core surface of the platform that keeps vehicles moving — the software repair shops, fleets, and Fleet Management Companies (FMCs) depend on to get work approved, scheduled, and completed. This is a hands-on, high-ownership role:

• Set the strategy for your area and define the roadmap.
• Work shoulder-to-shoulder with engineering and design to ship products, including AI agents embedded directly in each product area.
• Spend real time with users to translate messy operational reality into products that reduce turnaround time and cost.
• Operate without a playbook, bringing clarity to ambiguous problems.
• Make sharp tradeoffs with incomplete data and influence beyond your own scope without needing direct authority.

Qualifications

• 10+ years in product management, with a clear record of operating across multiple product areas or owning a foundational platform.
• Demonstrated ability to connect product decisions to business outcomes, including revenue forecasting and P&L-level thinking.
• Systems thinker who sees second-order effects and accounts for them before they become problems.
• Able to hold strategy and execution simultaneously without handing off details when the scope gets bigger.
• Strong data instincts with the ability to pull your own analysis, define the right metrics, and spot misleading numbers.
• Experienced with AI tooling and actively finding new ways to scale coverage through it.

Requirements

• Generate artifacts that accelerate alignment using AI for drafting PRDs, mapping user flows, validating product launch readiness, synthesizing research and customer feedback, producing competitive analyses, and writing release notes.
• Prototype and iterate with AI coding tools, building functional prototypes independently using tools like Cursor or Claude Code.
• Stay current and apply knowledge of tools like Claude Code, Cursor, Figma AI, and MCP integrations, actively experimenting and folding new capabilities into your workflow.

Benefits

• Competitive pay with equity.
• Medical, dental, and vision coverage.
• Flexible PTO and company holidays.
• Remote-friendly setup with home office support.
• Learning and development budget.
• Wellness stipend to support health and well-being.
• Paid parental leave.
• Benefits may vary by location and role.