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Sr. Product Manager
@Observe.AI
[Hiring] Sr. Product Manager @Observe.AI
Mar 26, 2025 - Observe.AI is hiring a remote Sr. Product Manager. 💸 Salary: $167,000 - $213,000 per annum. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
As a Senior Product Manager for Chat AI, you will define and drive the strategy, roadmap, and execution for our omnichannel solutions (chat, SMS, messaging) integrated into our innovative AI Agent platform.
- Define and execute the product strategy and roadmap for Observe.AI’s omnichannel Chat AI solutions, including messaging, chat, SMS, and digital channels.
- Lead and inspire a team of engineers and cross-functional partners to deliver impactful product features that exceed customer expectations.
- Own end-to-end product lifecycle management from discovery and design to launch, iteration, and optimization.
- Drive requirements gathering through customer research, usability studies, and competitive analysis to ensure market-leading capabilities.
- Analyze performance metrics and qualitative feedback to improve product usability, adoption, and customer satisfaction continuously.
- Collaborate with sales, marketing, and customer success teams on go-to-market strategies, enablement, and successful product adoption.
- Act as an internal and external advocate, evangelizing Observe.AI’s Chat AI capabilities with customers, partners, and industry events.
Qualifications
- Bachelor's degree in Business, Computer Science, Engineering, or related field; MBA preferred.
- 5+ years of product management experience, ideally within B2B SaaS or AI-driven conversational products.
- Demonstrated track record of successfully launching and scaling digital messaging or chat solutions.
- Strong technical acumen, with an understanding of conversational AI, NLP, messaging platforms, APIs, and integration points.
- Exceptional ability to communicate complex concepts clearly to both technical and non-technical stakeholders.
- Proven ability to lead cross-functional teams effectively in agile environments.
- Analytical mindset with strong problem-solving and strategic thinking capabilities.
- Highly organized, detail-oriented, and results-driven.
Requirements
- Strong technical acumen, with an understanding of conversational AI, NLP, messaging platforms, APIs, and integration points.
- Exceptional ability to communicate complex concepts clearly to both technical and non-technical stakeholders.
- Proven ability to lead cross-functional teams effectively in agile environments.
- Analytical mindset with strong problem-solving and strategic thinking capabilities.
- Highly organized, detail-oriented, and results-driven.
Benefits
- Competitive compensation including equity
- Excellent medical, dental, and vision insurance options
- Flexible time off
- 12 Company holidays + Winter Break and up to 14 weeks of parental leave
- 401K plan
- Quarterly Lifestyle Spend
- Monthly Mobile + Internet Stipend
- Pre-tax Commuter Benefits
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Product
Product
|
Salary
💸
$167,000 - $213,000 per annum
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 26, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
