[Hiring] Sr. Product Development Manager @American Heart Association

Overview

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

The American Heart Association has an excellent opportunity for a Sr. Product Development Manager in our Healthcare Business Solutions department.

This position is home-based.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support locally.

#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.

Responsibilities

You will be responsible for leading the development of lifesaving CPR, first aid, and other global healthcare learning programs and clinical products produced by the Emergency Cardiovascular Care (ECC) department. This position provides direction for the design and development, revision, fiscal management, and quality standards for assigned products through (1) leading the development and production of products from start to finish; (2) working with a project manager to develop project plans, proposals, and procedures; (3) collaborating with Association staff and volunteers; (4) financial oversight and budgeting; and (5) ongoing evaluation and revisions for the life of the product.

• Leads project teams in the development of various product components
• Ensures team’s adherence to a general product development process used across the department and develops sub-processes for project-specific tasks as needed
• Partners with a project manager to develop project scope and timelines. Ensures all internal and external team members meet standards and deadlines outlined in project plans
• Develops and monitors budgets and contracts supporting assigned projects
• Learns about current end-user needs and product issues and uses the information to inform product development decisions
• Develops a deep understanding of the product audience (healthcare providers or laypersons), supporting evidence from science, content organization, and modes of content delivery for assigned products
• Coordinates the development of content to meet learning objectives
• Leads the development and curation of multimedia deliverables (videos, e-learning modules, simulation scenarios, books/e-books, apps, websites, etc.) for assigned programs and products
• Forms productive partnerships with team members and stakeholders at all levels
• Trains, motivates, and engages volunteers and paid subject matter experts. Assesses and leverages their skill sets and interests by developing and utilizing volunteers and subject matter experts in meaningful ways
• Effectively uses informal authority to direct, influence, and motivate others
• Earns respect of team members based on proven expertise and leadership
• Communicates on a routine basis with vendors, partners, and senior leadership to discuss product development needs and opportunities for implementation of new product strategies. Escalates issues and opportunities appropriately
• Runs testing product prototypes
• Proactively collaborates across project teams to ensure product efficacy and consistency
• Solicits and acts on feedback to improve relationships, mission impact, and product portfolios
• Demonstrates the knowledge and the reasoning behind key organizational policies, practices, and procedures
• Contributes to departmental goals of improving product development processes and product specifications for rapid content updates

Qualifications

• Bachelor’s Degree or equivalent work experience
• Five (5) years of relevant experience
• Validated skills and direct participation in the development of scientific, technical, or medical content, including experience working with subject matter experts and a formal review process
• Experience leading the development of educational programs/product development projects
• Experience developing eLearning and other digital products that meet accessibility requirements. Proven ability to deliver complex eLearning modules on schedule
• Project management experience
• Instructional design experience
• Healthcare background preferred; required for candidates who will work with advanced healthcare content
• High level of detail orientation, without losing sight of the broader vision
• Ability to make a timely decision while considering multiple factors and opinions
• Ability to travel up to 20% local and overnight stay

Compensation & Benefits

The American Heart Association invests in its people. Here are the main components of our total rewards package.  Visit Rewards & Benefits to see more details.

• Compensation – Our goal is to ensure you have a competitive base salary.  That’s why we regularly review the market value of jobs and make adjustments, as needed.
• Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position.  
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.  As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program.  Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees.  The number of days will increase based on seniority level.  You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
• Tuition Assistance - We support the career development of all employees.  This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.This position not a match with your skills?  Click here to see other opportunities.

In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.

EOE/Protected Veterans/Persons with Disabilities